Edward Strophair
Ingleby Barwick,Stockton-on-Tess
Summary
Bilingual Customer Service Professional with advanced Japanese (N2) and intermediate Spanish (B1) skills, enhancing customer interactions and supporting brand initiatives. Strong team collaborator, delivering attentive service that reinforces brand reputation. Seeking to utilise language expertise and positive approach within a customer-centric environment.
Overview
1
1
Certification
Work History
Cafe Promotions and Customer Support Assistant
Muuru Café
Kagoshima, Japan
10.2025 - 11.2025
- Delivered attentive, helpful customer support, contributing to positive brand perception.
- Created promotional content for Muuru Café, enhancing daily brand visibility.
- Assisted with product display and customer care, ensuring smooth store operations.
Education
A-Levels -
Queen Elizabeth Sixth Form College
Darlington 2025 - Current
GCSEs -
Ingleby Manor Free School
Ingleby Barwick, Stockton-on-Tees 2020 - 2025
Skills
- Customer service
- Japanese (advanced N2)
- Team collaboration
- Communication skills
- Spanish (Intermediate B1)
- Positive attitude
Certification
National Pool Lifeguard Qualification (NPLQ), RLSS UK — 2024
Developed strong customer service, communication, teamwork and problem-solving skills. Trained in emergency response, first aid, risk assessment and maintaining safety standards in a fast-paced public environment. Demonstrated responsibility, attention to detail and the ability to remain calm under pressure.
Timeline
Cafe Promotions and Customer Support Assistant
Muuru Café
10.2025 - 11.2025
A-Levels -
Queen Elizabeth Sixth Form College
2025 - Current
GCSEs -
Ingleby Manor Free School
2020 - 2025