Edward Rogers

Promoted independence through a person-centred, holistic approach, empowering clients in their decision-making.

Built, and maintained, rapport with clients with profound learning disabilities or mental health issues to ensure they feel safe, cared for, and that they have their needs met with clear expectations and boundaries.

Allowing them to pursue their hobbies and interests safely and allowing for any barriers they may usually have to gain access to their full potential.

Maintaining accurate written records and utilising a strict hierarchy and network of inter-connected care providers, MDT professionals, and external agencies.

Building rapport with customers and colleagues to ensure a great atmosphere on shift whilst also striving for the highest possible level of customer satisfaction.

Creating an friendly, welcoming atmosphere for all customers and ensuring they feel welcomed and appreciated during all interactions, whilst having their needs met timely and effectively.

Dealing with varied, and copious, tasks in a timely, efficient, manner whilst remaining approachable and personable.

Working to strict deadlines based on customer expectations.

Hitting sales targets, GDPI, and maintaining stock levels in a controlled, financially effective way.

Promoted resident independence through organised tasks, outings, and events, enhancing their quality of life.

Maintained detailed records of patients' daily activities, behaviours, and variables (medications, diet, etc.) to ensure seamless communication during shift changes.

Maintained a clean environment throughout the home for client health and wellbeing, often with their involvement to further their independence and instil pride in the home where they live.