Eduardo Santos
London,Uk
Summary
Accomplished Company Director skilled in building and leading high-performing teams. Oversees operations and drives change through decisive leadership and superior business acumen. Driven business leader equipped with decisive leadership and superior negotiation skills. Manages team and company performance with exceptional command of strategic planning and resource allocation. Pragmatic problem-solver and diplomatic communicator with strong reputation for successful operational oversight. Emerging business professional eager to contribute to change management and organizational growth. Excels in leadership roles with superior attention to operational challenges and business solutions. Results-driven, ambitious and competitive business leader focused on transformative leadership and continuous improvement to drive growth and maximise profits. Tenacious executive ready to take on challenging role, meet goals and surpass expectations.
Overview
20
20
years of professional experience
Work History
Company director
VIX LOGISTIC LTD
LONDON, UNITED KINGDOM
07.2023 - Current
- Produced business plans to maximise growth and minimise cost for company.
- Designed business strategies to acquire short and long-term goals for company.
- Developed professional relationships with business partners, shareholders and authorities to establish trust, rapport and reliability.
- Created long-term business strategy to drive company success.
- Researched best practices and trends to stay abreast with developments.
- Oversaw daily company operations to reach financial targets.
- Certified company met relevant legal and regulatory requirements.
- Chaired board meetings, providing strategic insights and updates on company performance.
Fuel station attendant
Marcel
Vitoria , Brazil
01.2004 - 01.2019
- Performed minor vehicle maintenance, replacing tires, light bulbs and wiper blades.
- Filled fuel tanks and containers to specified levels to meet customer demand.
- Completed customer purchases by processing cash and card payments.
- Measured and refilled tire air pressure and washed vehicle windows.
- Cleaned and inspected petrol pumps and surrounding driveways to reduce hazards.
- Organised in-station product displays to drive sales.
- Managed daily operations in service station forecourt.
- Created welcoming environment by proactively helping customers and keeping station organised.
- Reviewed fuel pump data and recorded readings on company logs.
- Observed hazardous substance warnings and guidelines to protect team and customers.
Executive driver
FF TRANSPORTES LTDA
Vitoria, Brazil
01.2007 - 04.2017
- Drove van for timely delivery of parcels and mail following government standards.
- Communicated clearly with dispatch centre about route changes and customer issues.
- Ran loading and unloading equipment to assist with passenger or cargo at stops.
- Carried out complex manoeuvres in busy, high pressure environments.
- Selected most appropriate route, accounting for weather and road closures.
- Stayed calm in emergency driving situations, prioritising safety of passengers and other drivers.
Customer service executive
REALMAR DISTRIBUIDORA LTDA
Vitoria, Brazil
05.2016 - 03.2017
- Warmly greeted customers with positive telephone etiquette, asking well-rounded questions to identify issues.
- Resolved complaints with proactive problem-solving and analysis.
- Improved company processes by analysing customer feedback and service trends.
- Responded to customer queries and provided excellent customer service.
- Handled live chat queries within strict timeframe targets.
- Managed banking and accounts with expert finance knowledge.
- Exceeded targets by delivering comprehensive and consistent service.
Education
Certificate of Higher Education - Portuguese
FAVI
Vitoria, Brazil 03/2011 - 11/2016
A-Levels - INGLISH
Focus 1st Academy
London 07/2021 - 08/2022
Skills
- QuickBooks experience
- Financial administration
- Excellent time management skills
- Account analysis expertise
- Excels in team leadership
- Complex problem solving
- Business administration
- Integrative negotiation
- Financial management
- Strategic consultancy
- Financial leadership
Timeline
Company director
VIX LOGISTIC LTD
07.2023 - Current
Customer service executive
REALMAR DISTRIBUIDORA LTDA
05.2016 - 03.2017
Executive driver
FF TRANSPORTES LTDA
01.2007 - 04.2017
Fuel station attendant
Marcel
01.2004 - 01.2019
Certificate of Higher Education - Portuguese
FAVI
03/2011 - 11/2016
A-Levels - INGLISH
Focus 1st Academy
07/2021 - 08/2022
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