Summary
Overview
Work history
Education
Skills
References
Timeline
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Edmund Sillery

Birmingham,United Kingdom

Summary

Compassionate housing officer with solid understanding of affordable housing and property management. Adapts quickly to changing situations and finds innovative solutions to improve housing quality and tenant satisfaction. Utilises data and technology knowledge to improve housing operations.

Overview

31
31
years of professional experience
5
5
years of post-secondary education

Work history

Housing officer

Birmingham City Council
Birmingham
06.1991 - 06.2022
  • Managed rent arrears cases, helping tenants devise repayment plans thus reducing overall debt levels in properties managed.
  • Handled eviction proceedings within legal guidelines; ensuring fair treatment of all parties involved.
  • Coordinated relocation plans for affected residents during renovation projects, minimising inconvenience.
  • Fostered positive relationships with local agencies for improved community engagement.

Education

GCSEs - General Studies

Edmund Campion Secondary School
Birmingham
09.1975 - 07.1980

Skills

  • Tenancy management
  • Landlord relations
  • Interagency coordination
  • Local government policy familiarity
  • anti-social behaviour reports compilation
  • Vulnerable groups support
  • Property inspections

References

References available upon request.

Timeline

Housing officer

Birmingham City Council
06.1991 - 06.2022

GCSEs - General Studies

Edmund Campion Secondary School
09.1975 - 07.1980

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Edmund Sillery