Edgars Romanovs
Mansfield,Nottinghamshire
Summary
I am a dedicated worker with a strong background in customer service and warehouse operations. An engineering student with hands-on experiences in mechanical tools, CNC machines, CAD software using 2D and 3D layouts, and hand tools. I have exceptional skills in handling difficult customers, providing excellent support even during peak times. I use these skills to be proficient in warehouse navigation, order fulfillment, and serving techniques. I am recognised of having a friendly disposition, patient and calm nature, and prioritising health and safety and the customers needs in the workplace. Career goal includes leveraging these skills to enhance operational efficiency and customer satisfaction in a dynamic environment.
Overview
2
2
Languages
5
5
years of post-secondary education
2
2
years of professional experience
Work history
Waiter
The teahouse
Mansfield, Nottinghamshire
2024.04 - Current
- Provided outstanding customer service through friendly and attentive interactions, enhancing dining experience.
- Consistently upheld high service standards in a busy restaurant environment, ensuring customer needs were met promptly.
- Collaborated with kitchen staff to ensure timely and efficient service delivery, prioritising customer satisfaction.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
Warehouse picker
School Blazer
Sutton in Ashfield, Nottinghamshire
2026.07 - 2026.09
- Achieved fast order processing with diligent attention to detail in picking procedures.
- Processed orders using handheld scanners with speed and precision.
- Reduced product damage by handling items with care during the picking process.
- Followed moving and handling procedures to minimise risk of injury when lifting and carrying weights of up to 20kg.
- Followed safety guidelines when operating in hazardous environments.
- Maintained regular communications with supervisors, resolving any issues promptly for minimal disruption in operations.
Education
GCSEs -
Samworth Church Academy
United Kingdom 2021.09 - 2026.07
T level - Engineering- Manufacturing, Processing and Control
West Notts College
United Kingdom 2026.09 -
Skills
- Customer service
- Food presentation
- Table maintenance
- Customer order management
- Order processing
- Warehouse navigation
- Prioritising health and safety in the workplace
- Handling difficult customers
- Calm demeanour
- Positive attitude
Languages
latvian
Native
English
Fluent
Affiliations
- Electronic repair and DIY
- Interest in the manufacturing of technology
Timeline
T level - Engineering- Manufacturing, Processing and Control
West Notts College
2026.09 -
Warehouse picker
School Blazer
2026.07 - 2026.09
Waiter
The teahouse
2024.04 - Current
GCSEs -
Samworth Church Academy
2021.09 - 2026.07