Ebony Wray
Mansfield,Nottingham
Summary
Highly motivated and adaptable professional with a strong foundation in teamwork, independence, and quick learning. Demonstrates exceptional communication, problem-solving, and listening skills. Known for enthusiasm and ambition, consistently striving to achieve excellence in all tasks undertaken.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Leisure assistant
Warner Leisure Hotels
Ollerton, Nottinghamshire
08.2023 - Current
- Advised customers of rules and regulations to maintain safe facilities and activities.
- Monitored customer activity to maintain safe, secure leisure environments.
- Planned fun exercise classes for varying ages, abilities and fitness levels.
- Welcomed new and returning clients, cultivating inclusive space.
- Provided professional and customer focused reception to all users.
- Monitored and addressed facility needs with regular maintenance of swimming pools, fitness facilities and changing areas.
- Supervised pool areas and undertook Lifeguard responsibilities to maintain customer safety.
- Sign up new memberships
Part time Counter Service Assistance
Part time Counter Service Assistance
Mansfield, Nottinghamshire
08.2021 - 08.2023
- Customer service
- Working under pressure
- Working at a fast-paced environment
- Keeping up cleanliness
- Greeted customers, presented menus and shared information about available special items.
- Listened to guest complaints and worked with kitchen staff or management to promptly resolve issues.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Advised guests of daily specials and offers to increase sales.
- Totalled bills for customers and accepted payment via cheque, currency and card payments.
- Delivered exceptional, friendly and fast service.
Temporary part time job
B&M
Mansfield, Nottinghamshire
10.2020 - 12.2020
- Shelving
- Counted change correctly and issued customer receipts.
- Maintained clean workstation for improved hygiene standards.
- Checked notes carefully to spot counterfeit currency.
- Dealt with customer queries, ensured timely resolution.
- Assisted with cashier close-down by counting drawer change and processing vouchers.
- Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
Volunteer Gymnastics Teacher
Volunteer Gymnastics Teacher
Mansfield Woodhouse, Nottinghamshire
02.2018 - 03.2020
- Ensuring that all new starters have been trained all basics of gymnastics
- Reporting issues with equipment
- Keeping the equipment clean
- Making sure all the children was engaged and listening
- Judged athletic performances, categorising participants and providing detailed feedback.
- Closely monitored athlete fitness activities during training, assessing for signs of potential injury.
- Provided a safe environment for students by maintaining gym equipment regularly.
Education
GCSE - Maths, English, Science
Brunt’s Academy
Mansfield 09.2015 - 03.2020
A-Levels - Dance, Physical Education, Public services
The Samworth Church Academy
Mansfield, Nottinghamshire 09.2020 - 05.2022
Skills
- Teamwork
- Independence
- Adaptability
- Quick Learning
- Communication
- Motivation
- Listening
- Problem Solving
- Enthusiasm
- Ambition
Custom
- I have a keen interest in Dance and gymnastics, I have been training for around 11 years at my local dance school.
- I also have a keen interest in fitness and try to attend a Local Gym as often as I possibly can.
- I also like to read books and enjoy socialising with people.
Certification
- RLSS lifeguard qualification
- Archery GB Instructor Award
- Pool Plant Operator
- Aqua Aerobics qualification
Timeline
Leisure assistant
Warner Leisure Hotels
08.2023 - Current
Part time Counter Service Assistance
Part time Counter Service Assistance
08.2021 - 08.2023
Temporary part time job
B&M
10.2020 - 12.2020
A-Levels - Dance, Physical Education, Public services
The Samworth Church Academy
09.2020 - 05.2022
Volunteer Gymnastics Teacher
Volunteer Gymnastics Teacher
02.2018 - 03.2020
GCSE - Maths, English, Science
Brunt’s Academy
09.2015 - 03.2020
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