Jude Graham
Lisburn,Antrim
Summary
Strong communicator with excellent organisational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions. Strong work ethic and collaborating ability in any sort of team or professional environment and can take control or lead in any situation. Has a constant urge to improve and learn more skills, knowledge and qualities.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Leisure Assistant
City Council
Lisburn, Antrim
06.2021 - Current
- Up-sold members on retail products, generating additional income.
- Provided professional and customer focused reception to all users.
- Maintained swimming pools, fitness facilities and changing areas to enhance customer experience.
- Maintained member safety, responding to emergency situations swiftly.
- Attended monthly medical and rescue training
- Worked with team members to supervise customers, providing safe environment to enjoy leisure activities.
Sales and Marketing Agent
Self-Employed
Lisburn, Antrim
04.2023 - 08.2023
- Created marketing materials for online and offline marketing platforms.
- Assisted in outbound or inbound marketing activities by demonstrating expertise in various areas.
- Delivered superior customer service by making information readily available and actively listening to customer needs and concerns.
- Kept thorough product and service knowledge, demonstrating features on client request.
- Analysed marketing data to help shape future marketing strategies.
- Scheduled appointments and meetings with clients and customers to discuss requirements and solutions.
- Researched client base to understand customer needs and requirements.
- Optimised daily operations to achieve maximum efficiency and cost-effectiveness.
Education
A-Levels - Maths, Spanish, English Language, PE
09.2021 - 07.2023
GCSEs - Maths, Spanish, English Lit, English, Journalism, History, Biology, Physics, RE, Business Studies
09.2018 - 07.2020
Skills
- Fist Aid Administration
- Lead development
- Customer service
- Teamwork
- B2B Communications
- Copywriting
- Social Media Marketing/Management
- SEO
Languages
English
Native
Spanish
Upper intermediate
Additional Information
Has completed an extensive copywriting course last year and looking to further and improve skills learned. Furthermore, currently in the process of gaining a META Social Media Marketing professional certificate, as-well as having previously owned a marketing agency for 4/5 months, where in many valuable skills were learned such as professionalism, B2B communications, SEO, website development, Analytics etc.
Timeline
Sales and Marketing Agent - Self-Employed
04.2023 - 08.2023
Wallace High School - A-Levels, Maths, Spanish, English Language, PE
09.2021 - 07.2023
Leisure Assistant - City Council
06.2021 - Current
Wallace High School - GCSEs, Maths, Spanish, English Lit, English, Journalism, History, Biology, Physics, RE, Business Studies
09.2018 - 07.2020
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