Ebba Taylor-Pugh
Liverpool,Toxteth
Summary
I am an experienced waitress with deep knowledge in managing high-volume dining environments. I'm skilled at leading teams, optimising service workflows, and enhancing customer satisfaction. Strong background in adherence to health and safety standards and occasional training of staff. I bring a positive attitude and commitment to delivering exceptional guest experiences.
Overview
2
2
Languages
4
4
years of professional experience
Work History
Head Waitress
Villa 2 St. Albans
St. Albans, Hertfordshire
06.2024 - 09.2026
- Checked on guests to assess satisfaction with each food course and beverage.
- Resolved customer complaints to maintain satisfaction and business loyalty.
- Advised on menu options based on allergies and preferences.
- Greeted new customers and offered immediate seating assistance.
- Advised customers on possible wait times and kitchen delays to manage expectations.
- Calculated charges, issued bills and collected payments.
Legal Intern
Stryders Solicitors
St. Albans, Hertfordshire
03.2025 - 03.2025
- Shadowed criminal solicitors in various legal settings, gaining practical exposure to client interactions and case preparations.
- Reviewed case files and monitored case progression to ensure compliance with legislation.
- Observed court proceedings and tribunals, enhancing understanding of legal argumentation and courtroom dynamics.
Production Intern
Sky Sports
London
03.2024 - 03.2024
- Gained experience in planning and coordinating production of live television content, contributing to seamless broadcast execution.
- Acquired knowledge of live sports news production processes at Sky Sports.
- Explored roles in sports news production, including journalists, producers, presenters, and technical staff, enhancing teamwork insights.
Waitress
Hunton Park Hotel
Abbots Langley
05.2022 - 09.2022
- Served meals and drinks with professionalism and care, ensuring timely delivery to maintain high standards of service.
- Took accurate food and beverage orders, relaying specific dietary requests to kitchen staff to meet diverse customer needs.
- Maintained cleanliness and organisation in dining and service areas, adhering to health and safety regulations.
- Organised and coordinated events, including weddings, ensuring all arrangements were in place.
Education
Bachelor of Arts - International Relations
University of Liverpool
Liverpool01-2028
A-Levels -
Beaumont School
St Albans, HRT01-2025
GCSEs -
The Marlborough Science Academy
St Albans, HRT01-2023
Skills
- Health and safety compliance
- Customer service
- Event coordination
- Team collaboration
- Patience under pressure
- Positive attitude
- Time-management
- Food safety awareness
Languages
English
First Language
Spanish
Intermediate
B1
Interests
Football Player
- St Albans City, 2012- 2017
- EDSV Academy, 2014- 2017
- Watford Ladies FC, 2017- 2019
- Oaklands Wolves, 2022- 2024
- Stevenage Women FC, 2024- 2026
Timeline
Legal Intern
Stryders Solicitors
03.2025 - 03.2025
Head Waitress
Villa 2 St. Albans
06.2024 - 09.2026
Production Intern
Sky Sports
03.2024 - 03.2024
Waitress
Hunton Park Hotel
05.2022 - 09.2022
Bachelor of Arts - International Relations
University of Liverpool
A-Levels -
Beaumont School
GCSEs -
The Marlborough Science Academy