Dylan Hermance

- Worked across multiple departments within a busy leisure centre environment.

- Qualified and worked as a lifeguard, ensuring the safety of pool users and responding to incidents when required.

- Delivered swimming lessons to children from ages 3-14, adapting teaching methods to different abilities and confidence levels.

- Supported front of house operations, handling a variety of enquires and delivering excellent customer service.

- Built unforgettable relationships with members and visitors through approachable and professional communication.

- Gained valuable exposure to operations inside the gym and customer engagement within a fitness environment.

- Provided front desk support and assisted members with enquiries and bookings.

- Delivered swimming lessons to a variety of age groups and abilities.

- Maintained high standards of customer service and professionalism.

- Supported the smooth day-to-day running of the leisure centre.

- Delivered excellent customer service in a busy retail environment.

- Assisted customers with enquiries and maintained high floor shop standards.

- Worked effectively as part of a team to reach operational targets.

- Worked within a fast paced hospitality environment.

- Developed strong teamwork, communication and organisational skills.

- Assisted kitchen and front of house operations while maintaining high standards.