Dylan Hermance
Ely,Cambridgeshire
Summary
Enthusiastic and motivated Fitness Instructor with a Level 2 Fitness Instructor qualification and Level 3 Personal Training qualification currently in progress, with a practical assessment scheduled for August 2026. Experienced within the leisure industry through roles involving lifeguarding, swim teaching, customer service, member engagement and front of house operations.
A confident communicator with a positive attitude and strong ability to build relationships with members of all ages and backgrounds. Passionate about health, fitness and helping others achieve their goals. Seeking an opportunity to establish a career as a Gym Instructor with the ambition of progressing into Personal Training and contributing to a positive member experience.
Overview
4
4
years of professional experience
13
13
years of post-secondary education
Work history
Multi-Skilled Leisure Assistant
The Hive Leisure Centre
Ely, Cambridgeshire
2025.08 - 2026.05
- Worked across multiple departments within a busy leisure centre environment.
- Qualified and worked as a lifeguard, ensuring the safety of pool users and responding to incidents when required.
- Delivered swimming lessons to children from ages 3-14, adapting teaching methods to different abilities and confidence levels.
- Supported front of house operations, handling a variety of enquires and delivering excellent customer service.
- Built unforgettable relationships with members and visitors through approachable and professional communication.
- Gained valuable exposure to operations inside the gym and customer engagement within a fitness environment.
Concierge & Swim Teacher
The Hive Leisure Centre
Ely, Cambridgeshire
2024.06 - 2025.07
- Provided front desk support and assisted members with enquiries and bookings.
- Delivered swimming lessons to a variety of age groups and abilities.
- Maintained high standards of customer service and professionalism.
- Supported the smooth day-to-day running of the leisure centre.
Store Assistant
Waitrose & Partners
Newmarket, Suffolk
2023.07 - 2023.11
- Delivered excellent customer service in a busy retail environment.
- Assisted customers with enquiries and maintained high floor shop standards.
- Worked effectively as part of a team to reach operational targets.
Commis Waiter
Bill's Restaurant
Cambridge, Cambridgeshire
2022.05 - 2022.12
- Worked within a fast paced hospitality environment.
- Developed strong teamwork, communication and organisational skills.
- Assisted kitchen and front of house operations while maintaining high standards.
Education
A-Levels - BTEC Applied Sport (120 Credits)
Long Road Sixth Form College
Cambridge, Cambridgeshire 2021.09 - 2023.06
A-Levels - Design Technology
Long Road Sixth Form College
Cambridge, Cambridgeshire 2021.09 - 2023.06
GCSEs - GSCEs
Soham Village College
Soham, Cambridgeshire 2016.09 - 2021.06
GCSEs - BTEC Sport
Soham Village College
Soham, Cambridgeshire 2016.09 - 2021.09
Skills
- Member Engagement
- Customer Service
- Exercise Instruction
- Communication & Interpersonal Skills
- Health & Safety Awareness
- Teamwork
- Relationship Building
- Front of House Operations
- Motivating Others
- Problem Solving
- Time Management
- Fitness and Sports Knowledge
Accomplishments
Soccer Scholarship - Missouri Valley College (August 2024 - April 2025)
- Awarded a soccer scholarship to study and complete in the United States.
- Developed resilience, adaptability and independence through living and studying abroad.
- Competed within a high-performance sporting environment while balancing academic commitments.
Affiliations
- Newsletter Writer on Substack (December 2023 - April 2024) - 'Gym Talk' was a weekly newsletter written and posted by me, conveying my experiences, tips and opinions on all things related to the gym.
Timeline
Multi-Skilled Leisure Assistant
The Hive Leisure Centre
2025.08 - 2026.05
Concierge & Swim Teacher
The Hive Leisure Centre
2024.06 - 2025.07
Store Assistant
Waitrose & Partners
2023.07 - 2023.11
Commis Waiter
Bill's Restaurant
2022.05 - 2022.12
A-Levels - BTEC Applied Sport (120 Credits)
Long Road Sixth Form College
2021.09 - 2023.06
A-Levels - Design Technology
Long Road Sixth Form College
2021.09 - 2023.06
GCSEs - GSCEs
Soham Village College
2016.09 - 2021.06
GCSEs - BTEC Sport
Soham Village College
2016.09 - 2021.09