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Associate Principal Engineer

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Results-driven professional with expertise in customer service management, network administration, and team leadership. Demonstrates dynamic leadership and effective coordination to achieve organisational goals, ensuring quality assurance reporting and seamless technology integration. Skilled in goal setting and tracking, cultural awareness, and fostering collaborative environments to enhance operational efficiency. Committed to driving excellence through innovative strategies and continuous improvement.

Results-driven Support Team Leader with expertise in team leadership, performance monitoring, and escalation management. Proven success in process improvement and customer support, enhancing service delivery and team efficiency.

Dynamic Support Team Leader at Flight Centre Travel Group with a proven track record in enhancing customer satisfaction and streamlining support processes. Skilled in remote support and training, I excel in problem-solving and fostering collaboration across teams, resulting in improved service delivery and increased team productivity.

To work for every industry where I can use my existing skills, learn new skills and feel that I am included as part of that organization. Personal Attributes: Committed, self-motivated and acts with integrity. Acts with initiative and able to think objectively and on a wider scale Ability to multi-task and manage time efficiently. Neat appearance and well presented Availability Monday to Friday and Weekends including Public holidays. Own car &license

Dylan Cook-murphy

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Support Team Leader

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A-Levels - psychology history criminology

GCSEs - history psych STEM business

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Support Team Leader

Assistant

A-Levels - psychology history criminology

GCSEs - history psych STEM business

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