Summary
Overview
Work history
Education
Skills
Accomplishments
Reference
Timeline
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Dylan Burrows

Exeter

Summary

Highly driven, knowledgeable and puzzle-loving individual, eager to contribute to team success through hard work, communication and effective organisation. Motivated with energetic personality and flexible approach to customer service and needs. Upbeat, friendly and a passion for developing relationships, ensuring an optimal environment for both customers and colleagues at all levels.

Overview

7
7
years of professional experience

Work history

GAMES MASTER

Escape Hunt
Exeter, Devon
12.2022 - Current
  • Greeted customers at reception, forming individual connections and managing their bookings through an efficient online scheduling system.
  • Briefed groups prior to entering a room, clearly communicating rules, guidelines and objectives whilst creating an exciting atmosphere for people of all ages.
  • Constantly monitored participating groups, providing tailored clues and time warnings.
  • Took customers food & drink orders, assisting to make drinks behind the bar.
  • Reset rooms and puzzles in a timely, detail oriented manner.

ZOOKEEPER

The Green Planet Dubai
Dubai, UAE
07.2021 - 08.2021
  • Followed intricate food and water schedules for different animal species, whilst carrying out specific instructions for dietary and medical needs.
  • Performed basic care and medical aid after monitoring unusual animal behaviour, recording outcomes and working with veterinarians if necessary.
  • Toured visitors around the biome and provided information on animals and plants inhabiting the rainforest.
  • Supported animal wellbeing by caring for both physical and mental health needs through strategies such as interactive feeding and Guest encounters.

Beaver Scout Leader

British Scouting Overseas
Exeter, Devon
01.2018 - Current
  • Created and implemented weekly programme ideas for young people and adapted activities when necessary or to an individuals needs
  • Matured positive personal connections with each scout and blossomed an active, social environment
  • Administered basic first aid and medications for individuals based on guidelines.

Education

Bachelors - Biological Sciences

University of Exeter
Exeter, Devon
09/2022 - 06/2025

A Levels - Biology - A, Mathematics - A, Chemistry - B, EPQ - A*

Dubai English Speaking College
Dubai, UAE
09/2020 - 05/2022

GCSEs - Mathematics, Business, English, Physics, Chemistry, Biology, Geography, Arabic, Art, Spanish.

Dubai English Speaking College
Dubai, UAE
09/2018 - 06/2020

Skills

  • Ability to work under pressure
  • Instructional strategies, motivation and engagement
  • Customer and service-oriented
  • Team player
  • Creative solutions
  • Public speaking and communication skills
  • Special needs client assistance
  • Computer skills in Microsoft Office, Excel, Word, Powerpoint & Canva
  • Scientific writing
  • Laboratory protocols

Accomplishments

  • Sixth Form Deputy Head Boy 2021-22
  • Coordinated and Carried out Sixth Form tours 2020-22
  • Award Duke of Edinburgh Bronze, Silver & Gold
  • Awarded Chief Scout Diamond Award, working towards Queen Scout Award
  • Basic First Aid training course - 08/22

Reference

  • Jude Hesmondhalgh, Manager at Escape Hunt Exeter. Jude@escapehunt.com 07712161561

Timeline

GAMES MASTER

Escape Hunt
12.2022 - Current

ZOOKEEPER

The Green Planet Dubai
07.2021 - 08.2021

Beaver Scout Leader

British Scouting Overseas
01.2018 - Current

Bachelors - Biological Sciences

University of Exeter
09/2022 - 06/2025

A Levels - Biology - A, Mathematics - A, Chemistry - B, EPQ - A*

Dubai English Speaking College
09/2020 - 05/2022

GCSEs - Mathematics, Business, English, Physics, Chemistry, Biology, Geography, Arabic, Art, Spanish.

Dubai English Speaking College
09/2018 - 06/2020

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