Dusan Panic
London
Summary
Dynamic professional with a strong foundation in analytical and communication skills, complemented by a positive mind-set and proactive approach. Demonstrates exceptional problem-solving abilities and excels in deadline-driven environments, ensuring efficient time management and customer service excellence. Adept at utilising Microsoft Word, Excel, PowerPoint, and Salesforce to enhance team collaboration and drive results. Career goals include leveraging social skills and team player mentality to contribute to organisational success while continuously developing expertise in sales operations.
Overview
3
3
years of professional experience
Work history
Business Sales Consultant
Croner-I
London, Blackfriars
2025.01 - 2025.01
- Consistently exceeded KPIs for phone calls making over 100 calls a day, whilst booking 30 sat demos, and generating over £350k revenue for the business.
- Confidently engaged business owners and senior decision-makers via outbound calls, introducing Croner-i’s CIPD HR-Inform platform.
- Demonstrated strong communication skills and professionalism on the phone, quickly building rapport and trust with prospects.
- Accurately logged prospect interactions in the CRM system, ensuring clear documentation for follow-ups and sales progression.
- Actively collaborated with a team of 32 members to share best practices and improve outreach strategies across different campaigns.
Data Administrator
United Colleges group
London, Willesden
2022.01 - 2025.01
- Maintained accurate records for over 7,000+ students across multiple campuses, ensuring data was complete and up to date for funding and compliance purposes.
- Identified and corrected over 1,200 data errors ahead of ESFA audits, significantly reducing funding risks and improving data quality scores.
- Collaborated with Student Services to validate and update learner information, supporting the timely processing of over 3,000 enrolments each academic year.
- Helped onboard new temporary staff ranging from 8-12 new staff per year
- Contributed to a data cleansing project that improved system efficiency and reduced reporting errors by over 30%.
Education
BA - Business Management and Marketing Hons Degree
Nottingham Trent University
NottinghamSkills
- Analytical
- Communication
- Hard-working
- Social skills
- Positive mind-set
- Problem-solving
- Proactive
- Deadline-driven
- Team player
- Customer service skills
- Time management
- Excel
- PowerPoint
- Microsoft Word
- Salesforce
Accomplishments
- 1st Place in Brunel University International Adopabot Computing Competition 2017
- Captained Nottingham Trent Universities 5-a-side Football Team
- Competed for Nottingham Trent University Basketball team in National BUCS tournament
- Mentee on Tangent learning and developing with experienced sales leaders through regular phone calls
- Vice President of the NTU Accounting and Finance Society
Languages
English
Serbian
Croatian
Websites, Portfolios and Profiles
https://www.linkedin.com/in/dusan-panic-b4326625a/
Timeline
Business Sales Consultant
Croner-I
2025.01 - 2025.01
Data Administrator
United Colleges group
2022.01 - 2025.01
BA - Business Management and Marketing Hons Degree
Nottingham Trent University