Alisha Mehmood
Bolton
Summary
Organised and people-focused professional with proven reliability and strong interpersonal skills. Experienced in supporting teams, resolving employee and customer queries, and maintaining accurate records with attention to detail. Skilled in communication, problem-solving, and multitasking, with the ability to manage priorities in fast-paced environments. Recognised for reliability, organisation, and a strong work ethic, with a commitment to fostering inclusive, supportive, and productive workplace environments. Eager to contribute to HR operations by fostering positive workplace relationships and ensuring efficient administrative support.
Overview
4
4
years of professional experience
Work history
Business Sales Consultant
Peninsula
Manchester
2025.11 - 2026.01
- Generated new business through outbound telephone sales, email campaigns, and targeted mail shots.
- Scheduled and conducted sales appointments with business owners to present tailored outsourcing solutions.
- Developed an inherited client base, identifying upsell and cross-sell opportunities to enhance revenue.
- Consistently achieved sales targets in a fast-paced, target-driven environment.
- Built and maintained a robust sales pipeline, ensuring accurate forecasting and follow-up opportunities.
- Demonstrated resilience and motivation, thriving in a high-performance sales culture.
- Executed lead generation and appointment setting through daily new business activities.
Trainee manager
Resolve solution
Manchester
2025.06 - 2025.11
- Established and nurtured relationships with over 100 B2C clients, achieving 90% retention rate.
- Supported planning and execution of B2C and B2B campaigns, enhancing client acquisition.
- Conducted market research and competitor analysis, shaping pricing strategies and uncovering opportunities.
- Trained and mentored new team members, elevating productivity and engagement levels.
- Managed CRM systems for accurate data collection, facilitating targeted marketing initiatives.
- Coordinated sales and marketing strategies with business objectives to drive revenue growth.
- Performed regular performance reviews, providing actionable feedback to enhance employee performance.
- Tracked project progress, aligned team activities, and ensured timely delivery of projects.
Supermarket assistant
Booths
Clitheroe, Lancashire
2023.03 - 2025.05
- Delivered exceptional customer service, effectively managing complaints and ensuring positive feedback.
- Trained new staff on store processes and customer service standards.
- Assisted in high-volume operations, balancing efficiency with quality service.
- Built rapport with customers, resolving queries to encourage repeat business.
- Maintained organised shelves, accurate pricing, and well-presented displays to enhance team collaboration.
- Demonstrated adaptability by supporting multiple departments and meeting diverse operational needs.
Retail assistant
Matalan
Blackburn, Darwen
2023.01 - 2023.03
- Exceeded weekly sales targets through effective upselling and service excellence.
- Designed visual merchandising and window displays to enhance store footfall.
- Supported onboarding of new staff by sharing product knowledge and best practices.
- Handled till operations, returns, and stock management with precision and efficiency.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Contributed to seamless store operations during peak trading periods with strong teamwork.
- Delivered exemplary in-store experiences through attentive and positive customer service.
Summer Retail Assistant
Grays uniform shop
Clitheroe, LAN
2022.07 - 2022.09
- Delivered personalised customer service to assist families in selecting uniforms and accessories.
- Designed engaging visual merchandising displays to enhance product visibility.
- Processed payments and managed POS transactions with precision and professionalism.
- Replenished stock and maintained organised back-office systems for operational efficiency.
- Cultivated lasting relationships with repeat customers, driving ongoing store success.
- Ensured compliance with store guidelines while upholding high presentation standards.
Education
BA (Hons) - Human Resource Management
Manchester metropolitan university
2022.09 - 5 2025
A-Levels - Business Studies, Sociology, Economics
Clitheroe Royal Grammar School
Clitheroe, LAN 2020.09 - 6 2022
GCSE - undefined
Ribblesdale High School
Clitheroe 2015.09 - 6 2020
Skills
- Conflict resolution and problem-solving, ensuring positive outcomes for both staff and customers
- Organisational skills, managing multiple priorities and maintaining accuracy in fast-paced environments
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and CRM systems
- Stakeholder engagement and relationship building to support collaboration and brand awareness
- Adaptability and flexibility in scheduling, thriving in dynamic and high-pressure settings
- Attention to detail in data handling, reporting, and maintaining accurate records
Languages
English
Native
Punjabi
Intermediate
Timeline
Business Sales Consultant
Peninsula
2025.11 - 2026.01
Trainee manager
Resolve solution
2025.06 - 2025.11
Supermarket assistant
Booths
2023.03 - 2025.05
Retail assistant
Matalan
2023.01 - 2023.03
BA (Hons) - Human Resource Management
Manchester metropolitan university
2022.09 - 5 2025
Summer Retail Assistant
Grays uniform shop
2022.07 - 2022.09
A-Levels - Business Studies, Sociology, Economics
Clitheroe Royal Grammar School
2020.09 - 6 2022
GCSE - undefined
Ribblesdale High School
2015.09 - 6 2020