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Dedicated individual with proven knowledge in maintaining cleanliness and retail, as demonstrated at Melrose Mott Haven Adult Center and Yankee Stadium. Skilled in cleaning, sanitizing and organizing, with a strong ability to work independently. Known for dependability, reliability, efficiency, consistently ensuring environments are safe and welcoming. I am a highly motivated and diligent individual with a strong ability to learn quick. While I may not have extensive experience, I am confident that with the proper training and guidance, I can effectively perform my responsibilities and contribute at a level comparable to, if not exceeding, others in the role

Hi! I'm Jesanna, I am interested in the mortuary science field and I have a love for art, photography, music, and oddities.

I consider myself to be an outgoing young person with some work experience who is eager to learn new skills and secure employment. A quick learner, I am seeking a customer service role within retail. Available for an immediate start, I am willing to consider any employment possibility both part-time and fulltime, and know that presented with an opportunity, I can make a positive contribution and become a valuable member of a team and showing of my skillset and mindset.
Outgoing individual with a foundation in Retail. Delivered exceptional customer service through effective communication and relationship-building. Maintained a tidy shopping environment while collaborating with team members to achieve sales targets.
Motivated professional with a strong willingness to learn and adapt to new environments. Demonstrates flexibility and reliability in supporting team objectives. Cultivates positive interactions with customers to enhance their experience.
Hardworking professional with experience in customer service and retail environments. Proven ability to manage cash handling, stock replenishment, and maintain tidy shop floor. Reliable team player with strong communication skills and friendly attitude towards customers.
Customer service professional with knack for resolving customer inquiries and maintaining high satisfaction levels. Proven history of managing difficult situations calmly and ensuring smooth communication between customers and internal teams. Adept at using CRM systems to track and resolve issues promptly.

Accomplished professional with a strong background in leadership, organisation, and communication. Demonstrates exceptional management skills and adaptability, ensuring resilience under pressure. Proven expertise in customer service and hospitality-focused roles, with a keen understanding of dietary requirements and alcohol serving certification. Adept at staff training, time management, and conflict resolution. Proficient in order taking, bill calculation, food service equipment use, and silver service. Committed to maintaining patience and composure while delivering high-quality service.

Personable and upbeat with excellent communication and organizational skills, ensuring smooth guest experiences and efficient management. Knowledgeable about providing exceptional customer service and multitasking, while handling reservations and seating arrangements. Dedicated to creating welcoming atmosphere and enhancing overall guest satisfaction.

Dulanka Hirudya Katuwapitiya

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Overview

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Retail

Senior Customer Care Assistant

Customer Care Assistant

Food & Beverages Manager

Education

BA (Hons) - Business Administration

Diploma of Higher Education - Business Management

G.C.E. Advanced Level -

GCSEs -

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Retail

Senior Customer Care Assistant

Customer Care Assistant

Food & Beverages Manager

BA (Hons) - Business Administration

Diploma of Higher Education - Business Management

G.C.E. Advanced Level -

GCSEs -

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