Duane Williams
Wolverhampton,West Midlands
Summary
Experienced professional with a strong focus on delivery accuracy and customer service excellence. Demonstrates proficiency in navigation and GPS usage, ensuring temperature-controlled deliveries are executed with precision. Committed to cleanliness and vehicle maintenance, while adept at managing loads and adhering to traffic regulations. Possesses comprehensive local area knowledge, enhancing efficiency in goods vehicle operation. Career goals include further honing skills in logistics management and expanding expertise in complaint resolution.
Overview
29
29
years of professional experience
7
7
years of post-secondary education
Work history
Delivery driver
Cross Kitchen
Swindon
02.2023 - 10.2024
- Delivered temperature-sensitive goods using appropriate methods maintaining product quality.
- Carried out minor vehicle repairs, minimising downtime for maintenance services.
- Ensured safety by regular vehicle inspections and maintenance.
- Resolved customer complaints effectively, restoring trust in the service provided.
- Handled cash transactions accurately preventing discrepancies at end of day tallying.
- Maintained vehicle cleanliness for a professional appearance.
- Adapted to changing road conditions quickly ensuring safe and timely deliveries.
Customer service and Delivery driver
De Wright Flava
Wolverhampton
01.2019 - 01.2023
- Successfully completed emergency deliveries under challenging conditions.
- Conducted regular vehicle inspections to ensure safety and compliance.
- Resolved customer complaints efficiently, restoring trust in service quality.
- Executed minor vehicle repairs to minimise downtime during maintenance.
- Delivered temperature-sensitive goods while maintaining product integrity.
- Communicated effectively with dispatch team to ensure timely deliveries.
Mobile Barber
Self-Employed
Wolverhampton
03.2010 - 07.2019
- Upheld professionalism whilst interacting with diverse clientele base daily.
- Managed cash transactions accurately; maintained integrity in financial aspects of the role.
- Showed versatility by offering a variety of hairstyles, meeting individual client's preferences and style tastes.
- Identified suitable styles by listening attentively to customers' needs and desires.
- Skilfully managed appointments with minimal waiting time for clients.
- Kept up-to-date with latest trends, ensuring modern and stylish cuts for customers.
- Delivered high-quality haircuts for improved customer confidence.
Chief operating officer
Longsville Park Farm
Clarendon, Jamaica
04.1996 - 01.2000
- Optimised resource allocation to maximise output and minimise waste.
- Drove process improvement initiatives for increased productivity.
- Supervised fishing procedures for compliance with regulations.
- Analysed fish samples, ensured health and safety standards were met at all times.
- Ensured the constant supply of oxygen to the fresh water fish throughout the night.
Education
Certificate of Higher Education - Agricultural
Ebony Park Heart Academy
Clarendon, Jamaica 09.1993 - 07.1995
GCSEs -
Calabar High School
Kingston, Jamaica 09.1988 - 06.1993
Skills
- Navigation proficiency
- Temperature-Controlled deliveries
- Knowledge of traffic regulations
- Goods vehicle operation
- Vehicle maintenance awareness
- GPS usage capability
- Load management
- Cleanliness commitment
- Adaptable to weather conditions
- Delivery accuracy
- Traffic law adherence
- Picking and packing
- Customer Service
- Attention to Detail
- Complaint resolution
- Local area knowledge
Timeline
Delivery driver
Cross Kitchen
02.2023 - 10.2024
Customer service and Delivery driver
De Wright Flava
01.2019 - 01.2023
Mobile Barber
Self-Employed
03.2010 - 07.2019
Chief operating officer
Longsville Park Farm
04.1996 - 01.2000
Certificate of Higher Education - Agricultural
Ebony Park Heart Academy
09.1993 - 07.1995
GCSEs -
Calabar High School
09.1988 - 06.1993
Similar Profiles
Luca BleicherLuca Bleicher
Busser at Southern Cross KitchenBusser at Southern Cross Kitchen
Lisa SantiagoLisa Santiago
Student Nurse at Holy Cross Hospital - Holy Cross HospitalStudent Nurse at Holy Cross Hospital - Holy Cross Hospital
Amy MishraAmy Mishra
Medical Intern/dental Assistant at Holy Cross Hospital - Holy Cross HospitalMedical Intern/dental Assistant at Holy Cross Hospital - Holy Cross Hospital
Larisa KadarLarisa Kadar
Call handler at RACCall handler at RAC
Rebecca StreetRebecca Street
Client care advisor at Vets for Pets Central KidderminsterClient care advisor at Vets for Pets Central Kidderminster