Drishya Menon
Luton
Summary
Creative marketing and communications professional with experience in hospitality marketing, digital content creation, brand communications and customer engagement. Skilled in creating engaging content, supporting social media activity, delivering marketing campaigns and maintaining consistent brand identity across multiple channels. Experienced in fast-paced hospitality environments with a strong understanding of customer experience, food trends and lifestyle marketing.
Overview
4
4
years of professional experience
Work history
Operational Marketing Assistant
Compass Group UK & Ireland
Chertsey , London
2025.09 - Current
- Planning and delivery of marketing campaigns across Peabodys Coffee hospitality locations, ensuring brand alignment goals and customer satisfaction.
- Create and update digital content for promotional materials, internal platforms and customer communications.
- Maintain campaign copy, storytelling and marketing messages to strengthen brand awareness.
- Organise content planning and creative ideas based on hospitality trends and customer behaviour.
- Work with internal teams to maintain consistent brand voice across all marketing activities.
- Conduct competitor analysis and market surveys to identify opportunities for campaign improvement.
- Prepare reports, presentations and marketing updates to support business activities
- Organising tasting and training sessions for new product launches across all the sites
- Closely working with the sustainability team and donations & charity tracker team.
Administrative Assistant and Marketing Trainee
Peabodys Coffee
Ampthill , Bedordshire
2025.01 - 2025.09
- Supported in creating digital content and promotional communications to support brand recognition across Peabodys coffee shop locations.
- Assisted with social media content creation, customer engagement campaigns and marketing initiatives.
- Supported seasonal promotions, events and in-store brand activations.
- Helped develop customer centric storytelling by capturing hospitality experiences and brand moments.
- Collaborated with operational teams to ensure marketing materials reflected brand identity.
- Supported multiple marketing and administrative priorities within hospitality environment.
- Organising tasting sessions across all the sites to increase footfall.
- Assisting HR manager in organising interviews and filtering the CV's for recruitment.
Senior Barista
Peabodys Coffee
Watford
2023.12 - 2024.12
- Delivered excellent customer service within a fast-paced coffee shop environment
- Supported in-store promotions and NHS charity events to increase customer engagement and sales.
- Completed all the in store paperwork everyday
- Made sure all the orders have been placed on time for store management
Marketing and communications assistant
BDS PVT limited
Kanjur Marg , Maharashtra
2022.06 - 2023.08
- Supported in delivering marketing campaigns across digital and physical platforms.
- Created social media content, promotional materials
- Assisted in website updates, campaign reporting and consumer research activities.
- Organised presentations and communication materials for stakeholders and operational teams.
- Communicated with suppliers and internal teams to support successful campaign delivery and maintain brand standard.
Education
Master of Arts - Public relations and Digital communications
University of Hertfordshire
HatfieldBachelor of Arts and Bachelor of Education - BABE.d
Savitribai Phule Pune University
PuneSkills
- Content Creation & Copywriting
- Social Media Management
- Digital Marketing Campaigns
- Brand Storytelling
- Hospitality & Lifestyle Marketing
- Email Marketing & CRM Communications
- Campaign Planning & Coordination
- Customer & Community Engagement
- Market Research & Trend Analysis
- Competitor Analysis
- Event Marketing & Activations
- Brand Consistency
- Performance Reporting
- Stakeholder Collaboration
Languages
English
Hindi
Malayalam
Marathi
Tamil
Additional Information
Sustainability & Responsible Business Interest
- Strong interest in sustainability, ESG principles, and responsible business practices within the hospitality sector.
- Familiar with sustainability reporting concepts, environmental impact awareness, and ethical sourcing principles.
- Eager to develop expertise in sustainability initiatives, supplier engagement, and ESG communications.
Timeline
Operational Marketing Assistant
Compass Group UK & Ireland
2025.09 - Current
Administrative Assistant and Marketing Trainee
Peabodys Coffee
2025.01 - 2025.09
Senior Barista
Peabodys Coffee
2023.12 - 2024.12
Marketing and communications assistant
BDS PVT limited
2022.06 - 2023.08
Master of Arts - Public relations and Digital communications
University of Hertfordshire
Bachelor of Arts and Bachelor of Education - BABE.d
Savitribai Phule Pune University