Summary
Overview
Work history
Education
Skills
Affiliations
Certification
Timeline
Generic

Drew Allen

Welwyn garden city,United Kingdom

Summary

A motivated Mechanic Who takes great pride in my work and customer service, A firm believer that how you explain something and or treat a customer is the largest contributing factor to a good or a bad experience over if any work is successful or unsuccessful especially in the breakdown/ roadside industry.

Take great care and attention to detail with any and all jobs assigned and always make sure tasks are completed to the highest standard in mind.

Overview

4
4
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Supervisor

Kwikfit
Hertford, Hertfordshire
2026.01 - Current

I was later offered a leadership role by a friend at Kwikfit which I accepted going on to take control of a workshop primarily by myself, whilst I do Enjoy the environment and opportunity to run a workshop I have come to terms that my Skill base is better suited for roadside work.

Whilst here I am learning to keep/ manage good daily operations and productivity across a small Team of 5 people, alongside this I am frequently managing, stock, Tools, and good work relations across the centre coupled with great customer service.

Mobile repair technician

The RAC
Luton, Hertfordshire
2024.06 - 2025.12

Soon after leaving the AA I found myself in a similar yet far different role at the RAC this being a role in the mobile mechanic sector (SMR tech) covering a large amount of area across the North of London and surrounding areas, often doing 100-200miles a day or more.

Whilst working in this Role I was replacing Starter motors, batteries, breakes, servicing and diagnostic works along with much more whilst roadside.

I really enjoyed the role as well as the support and chats I had with colleagues around me working in similar regions.

(references available upon request)

Mobile technician

The AA
Stevenage
2023.05 - 2024.05

Whilst working at the AA as a mobile technician I found myself Quickly adapting to the lone working environment , I was often making my own decisions based on current circumstances as well as managing my own Van whilst keeping it clean and well organised throughout the day ready for the next.

My abilities and technical competence in the automotive industry grew and expanded massively within the short period of working for the AA in the breakdown role.

(references available upon request)

Service technician

Kwikfit
Welwyn garden city
2022.01 - 2024.04

I started work at Kwik fit as a Tyre fitter quickly finding myself climbing the ranks to a Service/brakes tech.

Whilst here I honed my basic skills around servicing, brakes and suspension repair work, It was here That I met a large majority of friends which I Still have today.

My passion for cars and automotive tech only evolved whilst working for this company.

(references available upon request)

Education

NVQ Level 1 - Light vehicle maintenance

Oaklands college
St Albans, Hertfordshire
2018.01 - 2018.12

NVQ Level 2 - Light vehicle maintenance

Oaklands college
St Albans, Hertfordshire
2019.01 - 2019.12

NVQ Level 3 - Light vehicle maintenance

oaklands college
St Albans, Hertfordshire
2020.01 - 2020.12

NVQ Level 1 - Light vehicle maintenance (E3)

Oaklands college
2016.01 - 2017.12

Skills

Good Leadership competence

Quick thinking

Great technical Knowledge and repair knowledge

Good Planner

Always thinking ahead

Great Customer service

Take great Pride in the work I do

Affiliations

  • Trackdays/Events with my own car
  • Airsoft
  • Urban exploring

Certification

Currently Hold all Relevant Certification provided to me by City and Guilds for all Prior mentioned levels

(light vehicle maintenance & Repair levels E3,1,2 & 3)

Alongside this I also have minor qualifications provided to me by both RAC and AA for Electric vehicle maintenance and safety procedures.

(Can provide all Qualifications upon request)

Timeline

Supervisor

Kwikfit
2026.01 - Current

Mobile repair technician

The RAC
2024.06 - 2025.12

Mobile technician

The AA
2023.05 - 2024.05

Service technician

Kwikfit
2022.01 - 2024.04

NVQ Level 3 - Light vehicle maintenance

oaklands college
2020.01 - 2020.12

NVQ Level 2 - Light vehicle maintenance

Oaklands college
2019.01 - 2019.12

NVQ Level 1 - Light vehicle maintenance

Oaklands college
2018.01 - 2018.12

NVQ Level 1 - Light vehicle maintenance (E3)

Oaklands college
2016.01 - 2017.12
Drew Allen