Douglas Marshall
Glasgow
Summary
Reliable and flexible. A housekeeper, waiter, janitor, and general assistant with over one and a half years in a busy hotel environment. Good with guest/customer relations, friendly, persistent, and quick to learn.
Overview
2
2
years of professional experience
Work History
Waiter
Mediterraneo Italian Restaurant & Champagne Bar
11.2024 - 11.2024
- Trial experience as a waiter/cleaner at a 4.3-star restaurant
- Efficiently cleaned tables as guests cleared out
- Adhered to schedule and bookings
- Took orders and delivered food to tables
Housekeeper, waiter, general assistant
Richmond Arms Hotel
03.2023 - 10.2024
- Managed packed dining rooms and fully booked bedrooms
- Prepared dining room for breakfast service, waited tables, served hot drinks and toast
- Noted and maintained breakfast stock such as cereal, milk, juice, tea/coffee, jams, and butter portions
- Assisted during busy dinner services as needed
- Cleaned and changed over bedrooms for new guests
- Performed housekeeping and janitorial duties for all areas of the hotel and bar
- Worked efficiently to a schedule
- Greeted guests, handled queries, assisted with booking, and processed payments at reception
- Managed bed linen and towels at the laundry
- Washing, drying, folding, and sorting clean linen for use
- Worked in a small and efficient team of housekeepers, occasionally managing and training new members
Education
Scottish National 5 - Applied Mathematics
Speyside High School
Scottish National 5 - Computer Science
Speyside High School
Scottish Higher - Photography
Speyside High School
Scottish Advanced Higher - Art and Design
Speyside High School
Certificate of Higher Education - undefined
Speyside High School
Scottish Higher - English
Speyside High School
Skills
- Hospitality background
- Order-taking
- Housekeeping
- Cash handling
- Supervising
- Team management
- Customer service
- Time management
- Cleaning
- Computer literacy
- Multitasking efficiency
- Payment Processing
Timeline
Waiter
Mediterraneo Italian Restaurant & Champagne Bar
11.2024 - 11.2024
Housekeeper, waiter, general assistant
Richmond Arms Hotel
03.2023 - 10.2024
Scottish National 5 - Computer Science
Speyside High School
Scottish Higher - Photography
Speyside High School
Scottish Advanced Higher - Art and Design
Speyside High School
Certificate of Higher Education - undefined
Speyside High School
Scottish National 5 - Applied Mathematics
Speyside High School
Scottish Higher - English
Speyside High School
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