Donna Fleckney

At anchor housing I am currently working as a location manager where I assist all tenants with logging there repairs, assist with helping them to pay there rent, check daily doing welfare calls, compliance checks around the building, empty property checks, signing up new tenants, banking, regular chats with tenants.

• Ordered all pharmacy supplies and kept check on inventory levels.
• Discussed medical histories with patients in effort to provide most effective medical advice.
• Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
• Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
• Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
• Determined specific needs and provided most appropriate level of services for patient well-being.
• Documented residents' mental status, sleep and eating patterns in medical record books.
• Transported individuals to events and activities, medical appointments and shopping trips.
• Provided safe mobility support to help patients move around personal and public spaces.
• Analyzed key performance indicators to assess and manage risk, evaluating patient care and creating procedural changes to increase efficiency.
• Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
• Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
• Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
• Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Scheduled surgeries, managed pre-certifications and verified insurance coverage.
• Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
• Spearheaded and implemented new projects to expand scope of engagement.

• Ran errands for patients, did shopping and picked up other necessities.
• Scheduled and accompanied clients to medical appointments.
• Determined specific needs and provided most appropriate level of services for patient well-being.
• Remained alert to problems or health issues of clients and competently responded.