Donna Efole
Pupil support officer
Bonnyrigg,Midlothian
Summary
- Focused with impressive track record in collaborative, cross-functional teamwork within high-pressure environments.
- Empathetic and persuasive individual with background in evaluating and addressing individual needs an Responds calmly to manage crisis and emergency situations.
- Delivered various group and individual interventions for young people
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work history
Pupil support officer
Liberton high school/City of Edinburgh council
Edinburgh, Edinburgh
01.2020 - Current
- Resolved conflicts and disputes among students, demonstrating empathy, fairness, and commitment to finding solutions.
- Mentored and supported younger students to provide guidance and encouragement and help them succeed.
- Participated in discussions and decisions related to school policies, student wellbeing and extracurricular activities.
- Promoted positive and inclusive school environment to foster sense of belonging and respect among students.
- Assisted students in identifying issues and receiving services to assist personal circumstances.
- Communicated with students, parents and staff to resolve issues and address concerns promptly.
- Deliver LIAM sessions to students to deal with managing anxiety
Pupil support assistant
Liberton High School
Edinburgh, Edinburgh
02.2018 - 01.2024
- Supervised small groups in delivering set tasks to relieve classroom pressures.
- Encouraged critical thinking and problem-solving to build student independence.
- Collaborated with support teams to manage pupil needs across different subjects.
- Assisted teaching staff with delivering curriculum programmes for enhanced learning.
- Delivered inclusive programmes to support engagement across student lifecycle.
- Compared past and current student reports to assess and determine changes and growth.
Education
Certificate of Higher Education - Social Care
10.2021 - 08.2023
Skills
- Forward-thinking
- Multi-tasking
- Active listening
- Individualised instruction
- Student motivation
- Astute listener
- Empathetic
- Works well within a team
- Problem solving
Languages
English
Native
Timeline
The Open University - Certificate of Higher Education, Social Care
10.2021 - 08.2023
Pupil support officer - Liberton high school/City of Edinburgh council
01.2020 - Current
Pupil support assistant - Liberton High School
02.2018 - 01.2024
Similar Profiles
Yvonne LoganYvonne Logan
School Support Assistant at Boroughmuir High School Edinburgh City CouncilSchool Support Assistant at Boroughmuir High School Edinburgh City Council
Paulo VitorianoPaulo Vitoriano
Cleaner Operative at City of Edinburgh CouncilCleaner Operative at City of Edinburgh Council
Neil Francis HolmanNeil Francis Holman
Project Supervisor at Pertempts/City of Edinburgh CouncilProject Supervisor at Pertempts/City of Edinburgh Council
Robbie MacMurchieRobbie MacMurchie
Operations manager at Enviro-clean Ltd ( Scotland)Operations manager at Enviro-clean Ltd ( Scotland)
Robert DicksonRobert Dickson
Plumbing & Heating Engineer (Owner) at 3rd Degree Plumbing & HeatingPlumbing & Heating Engineer (Owner) at 3rd Degree Plumbing & Heating