Dominique Kuszynski
High Wycombe,Buckinghamshire
Summary
A determined, highly motivated, and detail-oriented BA Criminology graduate with a background in caring, customer service, and food and beverage preparation. Passionate about contributing to the well-being and protection of society's most vulnerable groups. Eager to apply my knowledge and skills in a role that directly impacts and improves the lives of those in need, making a meaningful difference in the community.
Overview
7
7
years of professional experience
10
10
years of post-secondary education
Work history
Customer sales advisor
JD Sports
High Wycombe, Buckinghamshire
03.2016 - 12.2017
- Maintained quality of service, ensuring up-to-date product knowledge to effectively upsell.
- Consistently exceeded customer expectations by correctly identifying needs and recommending optimal solutions.
- Warmly greeted customers to establish positive first impressions, enhancing in-store experiences.
- Handled concerns and complaints with care, delivering positive outcomes for continued customer loyalty.
Food and beverage assistant
David Lloyd Leisure
High Wycombe, Buckinghamshire
01.2020 - 03.2020
- Demonstrated high standards of customer service to take and deliver accurate food, cocktail and coffee orders.
- Enforced rules for cleanliness and sanitisation to ensure constant compliance with health and food safety standards.
- Provided first-class customer care through helpful, friendly service.
- Maintained thorough food, drink and menu knowledge, providing expert assistance with customer selections.
- Employed strong interpersonal skills to handle queries relating to menus, allergies and restaurant services.
Care assistant
All Care
High Wycombe, Buckinghamshire
05.2021 - 08.2021
- Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
- Minimised care continuity issues by keeping thorough, accurate records.
- Prepared healthy meals with additional mealtime planning, feeding and support.
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
- Completed documentation of care, hospital actions and patient activities for up-to-date client records.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
Food and beverage assistant
David Lloyd Leisure
Leire, Leicestershire
05.2018 - 08.2019
- Demonstrated high standards of customer service to take and deliver accurate food, cocktail and coffee orders.
- Enforced rules for cleanliness and sanitisation to ensure constant compliance with health and food safety standards.
- Provided first-class customer care through helpful, friendly service.
- Maintained thorough food, drink and menu knowledge, providing expert assistance with customer selections.
Night Club Worker
Mosh
Leire, Leicestershire
10.2021 - 09.2022
- Delivered front of house duties with warm and professional manner.
- Reduced waiting times through effective time and resource management.
- Kept reception area clean and neat to give visitors positive impression of the company.
- Performed regular welfare checks to service users.
Education
GCSEs -
Bourne End Academy
Bourne End 11.2012 - 07.2017
A-Levels -
Bourne End Academy
Bourne End 09.2017 - 07.2019
Bachelor of Arts - Criminology
De Montfort University
Leicester 09.2019 - 08.2023
Skills
- Teamwork and Communication
- Planning and Organisation
- Adaptability and Transferable skills
- Analytical Skills
- Problem-solving
- Time management
- Decision-making
Timeline
Night Club Worker
Mosh
10.2021 - 09.2022
Care assistant
All Care
05.2021 - 08.2021
Food and beverage assistant
David Lloyd Leisure
01.2020 - 03.2020
Bachelor of Arts - Criminology
De Montfort University
09.2019 - 08.2023
Food and beverage assistant
David Lloyd Leisure
05.2018 - 08.2019
A-Levels -
Bourne End Academy
09.2017 - 07.2019
Customer sales advisor
JD Sports
03.2016 - 12.2017
GCSEs -
Bourne End Academy
11.2012 - 07.2017
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