Dominik Strba
Crawley,Sussex
Summary
Highly skilled professional with extensive knowledge of workplace legislation and supervisory training. Demonstrates flexible decision making and reliability assurance, ensuring resilience under pressure. Experienced in managing relief operations, with a strong commitment to maintaining high standards of performance and efficiency. Career goal includes leveraging expertise to enhance operational effectiveness in dynamic environments.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work history
Relief supervisor
Little Vegas
Crawley, West Sussex
2024.05 - Current
- Handled customer complaints efficiently, resolved issues promptly.
- Performed administrative duties as required including filing, data entry and record keeping..
- Trained new staff members, ensured swift acclimatisation to working procedures.
- Delegated tasks evenly amongst staff members to ensure balanced workload distribution.
- Upheld company policies, maintained professional behaviour at all times.
- Boosted staff morale with regular feedback sessions and constructive criticism.
- Ensured smooth operations by effectively managing shift schedules and tasks.
Agency worker
Lobster Recruitment
Crawley, West Sussex
2023.06 - 2023.12
- Maintained a professional demeanour, promoting positive agency image.
- Ensured compliance with industry regulations, safeguarding agency reputation.
- Improved agency efficiency with superior time management skills.
- Met tight deadlines by prioritising tasks effectively.
Catering Staff
Master Fryer
Crawley, West Sussex
2021.08 - 2022.08
- Participated in regular training sessions keeping abreast with industry trends and improving personal skillset.
- Achieved customer satisfaction by promptly serving food and beverages.
- Cleaned dining areas diligently, providing a pleasant eating environment for guests.
- Performed daily stock checks for maintaining adequate supplies at all times.
Recreational Assistant
Everyone active
Crawley, West Sussex
2019.03 - 2019.06
- Upheld facility rules, promoted safe practices amongst users.
- Ensured safety by supervising swimming pool activities.
- Greeted guests, provided exceptional customer service experience.
- Maintained cleanliness for a comfortable and healthy environment.
- Managed equipment, ensured proper usage and care.
- Responded effectively to emergencies, maintained calm environment under pressure.
Education
A-Levels - Psychology, Physical Education
College of Richard Collyer
Horsham, West Sussex 2019.09 - 2021.04
Skills
- Knowledge of workplace legislation
- Flexible decision making
- Supervisory training
- Reliability assurance
- Resilient under pressure
- Knowledge of relief operations
Languages
English
Fluent
Slovak
Fluent
Timeline
Relief supervisor
Little Vegas
2024.05 - Current
Agency worker
Lobster Recruitment
2023.06 - 2023.12
Catering Staff
Master Fryer
2021.08 - 2022.08
A-Levels - Psychology, Physical Education
College of Richard Collyer
2019.09 - 2021.04
Recreational Assistant
Everyone active
2019.03 - 2019.06