Summary
Overview
Work History
Education
Skills
Timeline

Dominic Slade

customer assistant
Tonbridge

Summary

Tireless, well-organized Customer assistant determined to resolve customer concerns to complete satisfaction. Balances company requirements against customer needs. Highly professional and courteous in all interactions. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Overview

2
2
years of professional experience
2
2
years of post-secondary education
1
1
Language

Work History

Customer Assistant

lidl
tunbridge wells, KEN
07.2022 - Current
  • Listened to customers in actively to assess issues and provide accurate information.
  • Handled difficult customer situations with grace and professionalism, consistently meeting first-call resolution metrics.
  • Developed and maintained strong customer relationships by promptly addressing and resolving customer concerns.
  • Developed and implemented strategies to improve customer service experience, resulting in increased satisfaction.
  • Prioritized helping customers over completing other routine tasks in store.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.

Sandwich Artist

subway
Royal Tunbridge Wells, KEN
06.2021 - 07.2022
  • Met sales targets by encouraging customers to buy extra food items such as drinks, desserts, and sides.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Shared information with customers about menu items, preparation methods, and ingredients.
  • Accurately operated cash register to process customer payments.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

GCSEs - Mathematics , English, Geography and IT

skinners Kent academy, Royal Tunbridge Wells
09.2015 - 03.2018

Skills

    Organization

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Timeline

Customer Assistant - lidl
07.2022 - Current
Sandwich Artist - subway
06.2021 - 07.2022
skinners Kent academy - GCSEs, Mathematics , English, Geography and IT
09.2015 - 03.2018

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Dominic Sladecustomer assistant