Dominic LeQuelenec
Staines upon Thames,Staines
Summary
Motivated Manager with 20 years of experience, recognised for assessing operational needs and developing solutions to save costs, improve revenues and drive customer satisfaction. Resourceful and well-organised with excellent leadership and team-building record.
Organised and detail-oriented professional experienced in multimodal transport services. Skilled in balancing schedules and solving timing, service and operational issues. Seeks out opportunities to improve and optimise transport for speed, reliability and efficiency.
Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth.
Overview
23
23
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Project Cargo Supervisor
OIA Global
London
07.2022 - Current
- Managed transport schedule for on-time delivery and optimised use of available resources.
- Investigated and resolved issues with transport services.
- Providing quotes/pricing daily for urgent Airfreight shipments, Imports, exports and cross-trade.
- Handling and processing shipments for high end customers -start to finish
- Processing Customs Entries as required
- Handling shipments that require Carnets and Letters of Credit
- Made time-sensitive decisions to keep transport services running on-time and meet objectives.
- Despatched personnel and transport vehicles based on current demand and load requirements.
- Analysed shipping costs and compared values to select optimum carrier services.
- Monitored shipment times and trends of different services to identify areas of deficiency and potential improvements.
- Optimised multimodal transport services to meet or exceed client requirements.
- Negotiated contracts with vendors and suppliers to meet transport budget targets.
- Tracked factors impacting planned routes and adjusted strategies to maintain targets.
Ocean Export Manager
Expeditors International UK Ltd
Middlands
08.2013 - 07.2022
- Leading a team to ensure workload is handled to best of teams capabilities
- Ensure KPIs are hit weekly/monthly through scorecard/dashboards available
- Work with service providers to build relationships to ensure customers business is handled correctly as per customers expectations
- Lead the team to ensure processes are followed
- Work with Local & Regional Managers to ensure both local and global requirements are followed
- Worked with our local Transport Manager to help arrange drivers runs/workloads for the following day.
- Negotiated multi-stage transport services for international shipments.
Ocean Export Lead Agent
Expeditors International UK Ltd
Middlands
09.2009 - 08.2013
- Dealing with worldwide Exports
- Working on accounts in a number of different industries
- Daily contact with customers
- Negotiate rates with vendors and shipping lines
- Meeting vendors to discuss rates/services provided
- Providing upto quotations for customers, or potential customers in a timely manner
- Complete customs entries using necessary software
- Organise day-to-day running of the department
- Working within set procedures/guidelines
- Compiling reports to ensure the department is meeting deadlines and targets.
District Sales Executive
Expeditors International UK Ltd
Middlands
03.2008 - 09.2009
- Manage and organise work load as per company guidelines
- Achieve weekly and monthly call counts
- Prospecting, cold calling and qualifying potential clients
- Maintain constant familiarisation of products, and market rates
- Complete/Update quotations for new and existing customers.
Ocean Export Agent
Expeditors International UK Ltd
Middlands
01.2005 - 03.2008
- Dealing with worldwide Exports, emphasising on USA & Far East
- Working on accounts in a number of different industries, such as the manufacturing, clothing and chemical industry
- Daily contact with customers
- Liase and negotiate with vendors/suppliers
- Organise day-to-day running of the department
- Working within set procedures
- Meeting deadlines and targets.
Assistant Chef
The Boots Company
Nottingham, Nottingham
07.2001 - 01.2005
- Ordering of fresh and local produce
- Seeking best pricing of produce from local suppliers
- Preparation, cooking and serving of foods
- Face-to-face contact with guests
- Using time efficiently, and being flexible if required
- Ability to cope in a busy, pressure environment.
Education
NVQ II - Food Preparation & Cooking
NCN New College Nottingham
01.2002 - 01.2003
GNVQ - Hospitality & Catering
NCN New College Nottingham
01.1999 - 01.2000
G.C.S.E’s - Business Studies, English Language, English Literature, Food Technology, French, Geography, History, Mathematics, Science
Bramcote Hills Comprehensive School
01.1994 - 01.1999
Skills
- Carrier relations
- Cargo tracking software
- Written and verbal communication
- Adaptable
- Effective problem solving
- Mentoring and training
- Process design
- Supply chain management
- Strategic planning
- Customer relationship building
- Interpersonal communication
Certification
IMDG Dangerous Goods by Ocean
Timeline
Project Cargo Supervisor
OIA Global
07.2022 - Current
Ocean Export Manager
Expeditors International UK Ltd
08.2013 - 07.2022
Ocean Export Lead Agent
Expeditors International UK Ltd
09.2009 - 08.2013
District Sales Executive
Expeditors International UK Ltd
03.2008 - 09.2009
Ocean Export Agent
Expeditors International UK Ltd
01.2005 - 03.2008
NVQ II - Food Preparation & Cooking
NCN New College Nottingham
01.2002 - 01.2003
Assistant Chef
The Boots Company
07.2001 - 01.2005
GNVQ - Hospitality & Catering
NCN New College Nottingham
01.1999 - 01.2000
G.C.S.E’s - Business Studies, English Language, English Literature, Food Technology, French, Geography, History, Mathematics, Science
Bramcote Hills Comprehensive School
01.1994 - 01.1999
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