Domenico SADAWY
England ,London
Summary
Motivated student with strong communication skills and fluency in English, Italian, and Arabic, alongside a solid foundation in French. Seeking entry-level roles to gain practical experience and enhance professional skills. Prepared to contribute to team success and tackle new challenges. Committed to supporting organizational goals while fostering problem-solving abilities and career growth.
Overview
5
5
years of professional experience
Work history
F&B Assistant
Hilton
London
2023.05 - 2026.01
- Resolved customer complaints calmly and professionally, providing mutually-beneficial resolutions.
- Served customers efficiently during peak hours, minimising order waiting times.
- Managed till operations and payment processing, providing change, receipts and packing bags.
- Maintained excellent customer satisfaction by going the extra mile.
- Resolved customer complaints promptly, escalating larger operational concerns to management.
F&B Team Member
St.Ermins Hotel - Autograph Collection.
London
2024.08 - 2025.09
- Displayed teamwork skills to improve overall productivity.
- Handled difficult customers, resulting in conflict resolution.
- Provided excellent customer service to enhance business reputation.
Youth participation volunteer
Tower Hamlets
London
2021.07 - 2025.09
- Executed community programmes aimed toward teenagers and kids
- Organised inclusive sport activeties , encouraging teamwork and collaboration
- Launched new art-based activities, projects and workshops designed to increase confidence of kids
- Planned engaging sessions for groups of at least 15 young people.
Youth Counsellor
Tower hamlets
London
2021.12 - 2023.09
- Worked with young people and adults, addressing risks of exploitation with specific focus on mental health.
- Raised awareness of key issues involved in working with people from diverse ethnic, cultural and socio-economic backgrounds.
Retail Team Leader
Constellation
London
2021.11 - 2023.08
- Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
- Delegated tasks to employees based upon individual strengths and experience.
- Supervised team of 7 retail professionals to provide knowledgeable, fast service to every guest.
- Processed credit card and cash payments with accuracy.
Education
Bachelor of Arts -
University of Westminster
London, ENG 09/2023 -
A-Levels-BTECs -
Mulberry Academy Shoreditch
London, ENG 09/2021 - 07/2023
GCSEs -
Wapping High School
London, ENG 10/2017 - 07/2021
Languages
- English-Native
- Italian-Native
- Arabic-Native
- French-Intermediate
Interests
Interested in social engagement, networking, and event participation. Enjoy meeting new people, travelling, and pursuing activities that promote professional growth, wellbeing, and self-development.
References
References available upon request.
Timeline
F&B Team Member
St.Ermins Hotel - Autograph Collection.
2024.08 - 2025.09
F&B Assistant
Hilton
2023.05 - 2026.01
Youth Counsellor
Tower hamlets
2021.12 - 2023.09
Retail Team Leader
Constellation
2021.11 - 2023.08
Youth participation volunteer
Tower Hamlets
2021.07 - 2025.09
Bachelor of Arts -
University of Westminster
09/2023 -
A-Levels-BTECs -
Mulberry Academy Shoreditch
09/2021 - 07/2023
GCSEs -
Wapping High School
10/2017 - 07/2021