Summary

Overview

Work History

Education

Skills

Languages

Timeline

Dmitrijs Fomins

Hounslow,City of London

Summary

Customer-focused bar professional with conversational skills, drinks knowledge and dedication to guest safety. History of keeping bar profitable and fun place for customers.

Overview

1

1

year of professional experience

2

2

years of post-secondary education

Work History

Waiter Bartender

Best Western

Hounslow, City of London

06.2022 - Current

Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
Neatly set tables before guests' arrival, preparing and setting cutlery and refilling condiments.
Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
Refused drinks service to guests without appropriate proof of age.
Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
Maintained bar stocks, replenishing daily as necessary.

Education

UAL Level 2 - Art and Design

Richmond upon Thames College

Twickenham

07.2021 - 06.2022

OCR Level 2 - IT

Richmond upon Thames College

Twickenham

07.2020 - 08.2021

Skills

Outstanding customer service
Inventory control
Organised and reliable
Till balancing

Problem solving
Verbal communication
Alcohol order processing
Training and development

Languages

English

Fluent

Russian

Native

Timeline

Waiter Bartender

Best Western

06.2022 - Current

UAL Level 2 - Art and Design

Richmond upon Thames College

07.2021 - 06.2022

OCR Level 2 - IT

Richmond upon Thames College

07.2020 - 08.2021