DJANTOU MBAMY DEFOCHADA Christian Dimitri
Dubai,UAE
Summary
Friendly and service-oriented with talent for multitasking and communication. Possess customer service skills and problem-solving abilities essential for delivering exceptional guest experiences. Committed to creating welcoming environment and enhancing guest satisfaction InBev Attendant role.
Approachable Bell Attendant skilled in providing outstanding guest service and enhancing guest experiences. Excel at managing luggage, coordinating transport, and ensuring smooth arrivals and departures. Recognised for contributing to welcoming atmosphere and maintaining high standards of hospitality.
Helpful Porter with experience providing high-quality staff and customer support. Communicates and collaborates well for good workplace productivity. Sets high standards to maintain positive, professional services.
Overview
3
3
years of professional experience
Work history
IT support assistant
VKR.GLOBAL FACILITIES MANAGEMENT LLC S.O.C
Dubai , UAE
08.2025 - Current
- Enhanced network security with the installation of updated antivirus software.
- Improved system efficiency by conducting regular software updates and patches.
- Ensured smooth operations with routine system maintenance tasks.
- Assisted in new software implementation projects, resulting in improved productivity.
Bell attendant
Royal hotel
Douala , Cameroon
08.2024 - 07.2025
- .
- Collaborated with security team to maintain a secure environment within the hotel premises.
- Executed room orientations for improved guest familiarity with hotel facilities.
- Managed transport arrangements for guests, resulting in hassle-free travel experiences.
- Addressed guest inquiries promptly, leading to increased customer satisfaction levels.
- Maintained clean and organised lobby area to ensure a welcoming environment for guests.
- Provided wake-up call services ensuring punctuality for guests' commitments.
- Supported concierge services, enhancing the overall quality of guest assistance.
Bell attendant
La falaise hotel Cameroon
Douala , Cameroon
05.2023 - 06.2024
- Supported concierge services, enhancing the overall quality of guest assistance.
- Collaborated with front desk team to streamline check-in and check-out procedures.
- Ensured safe storage of guest belongings through careful oversight of luggage room operations.
- Assisted elderly or disabled guests with mobility offering personalised care and attention.
Education
Bachelor of Science - Science
College catholique sainte Cécile
Douala 06.2020
A-Levels - Scientist series
College catholique sainte Cécile
Douala 06.2017
Skills
- Basic maintenance knowledge
- Knowledge of safety procedures
- Security protocol knowledge
- Knowledge of hotel services
- Secure key management
- Professional attire maintenance
- Postal services knowledge
- Resilient nature
- Awareness of confidentiality policies
- Carriage operation
- Patience under pressure
- Porter services expertise
- Fitness facility supervision
- Event coordination experience
Languages
English
Upper intermediate
B2
French
Advanced
C1
Timeline
IT support assistant
VKR.GLOBAL FACILITIES MANAGEMENT LLC S.O.C
08.2025 - Current
Bell attendant
Royal hotel
08.2024 - 07.2025
Bell attendant
La falaise hotel Cameroon
05.2023 - 06.2024
Bachelor of Science - Science
College catholique sainte Cécile
A-Levels - Scientist series
College catholique sainte Cécile