Diwahar Sivakumar
Leicester,United Kingdom
Summary
Experienced and enthusiastic Business Analyst with a results-oriented mindset and a strong focus on driving agile methodologies, optimizing team performance, and delivering impactful results. Skilled in conducting daily scrum meetings, gathering requirements, and tracking task allocation using the Jira project management tool. Proven ability to implement KPI monitoring systems, enhance workflow efficiency, and drive successful project outcomes. Detail-oriented and highly organized, with exceptional communication, training, and problem-solving skills. Proficient in analyzing data using SQL in BigQuery. Ready to leverage expertise in driving project success and contributing to organizational growth.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Warehouse Associate
BargainClicks-UK
Leicester, UK
03.2023 - Current
- It is a ecommerce based company Conducted accurate inventory management, ensuring efficient stock management and proper warehouse organization using WMS.
- Managed team of warehouse staff, overseeing their daily tasks and ensuring optimal productivity under my governance and increased the business value with continuous improvement.
- Streamlined order fulfillment processes, resulting in improved efficiency and timely delivery.
Junior Business Analyst
Mallow Technologies Pvt Ltd
Karur, India
01.2022 - 03.2023
- Conducted daily scrum meetings for 40-member team, ensuring effective communication, coordination, and task allocation.
- Translated stakeholder requirements into actionable tasks for developers using Jira project management tool.
- Monitored task allocation, provided regular reports to project manager, and improved resource efficiency based on KPI records.
- Defined task completion criteria, conducted UAT, and coordinated with stakeholders for timely reviews.
- Assisted testing team in understanding task requirements and reviewed test cases for functionality tasks.
- Led sprint retrospective meetings, facilitated sprint planning, and resolved team impediments.
- Managed design process, created wireframes, and guided designer in aligning with project requirements.
- Maintained project-related documents in Jira Confluence and facilitated knowledge transfer to new team members.
- Developed training materials to onboard newcomers and familiarize them with project processes.
- Promptly addressed live production issues, collaborating with developers for timely resolution.
- Supported and planned migration of project from monolith to microservices.
Internship business analyst
Pinesphere
Coimbatore, India
10.2020 - 01.2021
- Assisted project manager in resource management and gaining valuable experience in handling resources.
- Displayed energy and enthusiasm in fast-paced environment.
- Generated Key Performance Indicator reporting to drive better performance.
Education
Master of Science - Data and Business Analytics
Rennes School of Business
France 09.2019 - 10.2021
Skills
- Forecasting and planning
- Advanced Excel modelling
- Agile methodologies
- Requirements gathering
- Resource management
- Understanding the business requirements
- Miro and Balasmiq
- SQL and databases and Tableau
- Verbal and Written Communication
- Wire-framing and prototype
- Stakeholder management and relationship building
- Software Development Lifecycle understanding
- Cretaing User stories and acceptance criteria
- UAT
- Familiarity with Jira and Confluence
- Expertise in change management processes
- Scrum methodologies
Key compentancies
- Excellent interpersonal, communication, and influencing skills.
- Critical thinking and problem-solving abilities.
- Exceptional attention to detail.
- Highly competitive in analytical skills using an evidence-based approach.
- Ability to comprehend and translate technical or complex issues clearly.
- Assertiveness and confidence in facilitating conflict resolution.
- Proactive mindset and passion for continuous improvement.
- Integrity, high work standards, and credibility.
Certification
Scrum Alliance : Certified ScrumMaster® (CSM®)
https://bcert.me/sefoydrrc
Google : Process Data from Dirty to Clean Process Data from Dirty to Clean
https://coursera.org/share/b922da0e53b00acd2fc00e8e222c8bb4
Credential ID QHTL5F2XJZ9F
Timeline
Warehouse Associate
BargainClicks-UK
03.2023 - Current
Junior Business Analyst
Mallow Technologies Pvt Ltd
01.2022 - 03.2023
Internship business analyst
Pinesphere
10.2020 - 01.2021
Master of Science - Data and Business Analytics
Rennes School of Business
09.2019 - 10.2021
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