Dipsan Khan

Aldershot,Hampshire

Summary

Dedicated professional with extensive experience in customer service, adept at handling difficult customers and navigating reservation software. Demonstrates exceptional serving techniques and silver service experience, ensuring a seamless dining experience. Proficient in bill calculation, cash handling, and stock inventory control, with a strong focus on service mindedness and maintaining a patient and calm nature. Committed to enhancing customer satisfaction through effective communication and problem-solving skills.

Overview

years of professional experience

Work history

Waiter

Rohit

Camberley, Surrey

10.2022 - 06.2024

Managed table settings for optimal dining experience.
Demonstrated proficiency in using Point of Sale systems for accurate billing.
Upheld health and safety standards by regularly sanitising hands and work areas.
Helped reduce waiting times by swiftly clearing tables after use.
Remained calm under pressure, ensuring better performance during peak hours.
Mitigated complaints effectively by empathetically listening and offering solutions.
Completed side duties such as refilling condiments, contributing to organised workplace.

Education

GCSEs -

Wavell

Aldershot, Hampshire

09.2017 -

Skills

Handling difficult customers
Reservation software navigation
Serving techniques
Bill calculation
Silver service experience

Service mindedness
Patient and calm nature
Stock inventory control
Cash handling
Customer Service

Timeline