Summary
Overview
Work history
Education
Skills
Websites
Certification
Timeline
Generic

Diogo Fernandes

07858 730388,United Kingdom

Summary

A dedicated professional with a strong focus on customer engagement and relations, known for trustworthiness and responsibility. Demonstrates exceptional problem-solving abilities, creative and critical thinking, and adaptability in diverse environments. Proficient in teamwork and safety consciousness, with language skills including medium proficiency in French and Spanish, as well as basic German. Committed to enhancing customer orientation through empathy and effective communication.

Proactive Field Manager with knack for optimising team performance and enhancing operational efficiency. Led diverse teams to streamline processes and boost productivity, resulting in improved project timelines and customer satisfaction. Skilled in fostering collaborative environments and driving continuous improvement initiatives.

Results-driven professional with broad experience in managing field operations across diverse sectors. Capable of driving team performance and enhancing operational efficiency through strategic planning and hands-on leadership. Skilled in problem-solving and resource allocation to achieve project goals and exceed expectations.

Overview

10
10
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work history

Civils Field Manager and Operations Specialist

Morrison Telecom Services (Mgroup)
Glasgow, Glasgow City
2025.09 - 2026.02

Providing to civils squads and cabling the best knowledge I could pass onto them so they could do their job more efficiently and with less time wasted daily.

I had constant onsite meetings with contractors, landowners, etc making what might be difficult to achieve, possible. regarding my specialization in underground construction/telecom-cabling, my performance has always been top-notch, a fact that several partners can refute.

Civils and cabling Supervisor

Morrison Telecom Services
Glasgow, Glasgow City
2020.10 - 2025.09

Main role was promoting a safe work environment by enforcing strict adherence to safety regulations.

Dealing with challenges was a daily task and I always effectively had my hands at work.

Civils and underground specialist solving and trying to anticipate everyday issues that could delay the delivery of our work to the contractor, whoever may be at the time.

An absolute relationship of trust and commitment with Openreach field engineers and with SP or SGN.

2nd part of my role and more important was working in the background after hours to make sure the next day operations could be done effectively and on time.

civils team leader and cabling engineer

Morrison Utility Services (Mgroup)
Glasgow, Glasgow City
2017.06 - 2020.10

through the years that I have been in Morrison I was able to deal with several different areas such as Power, gas and Openreach. Mainly doing all related telecoms work but through power I was requested every 2 weeks do help and assist in the demand. I have worked closely with Scottispower teams and the job role was providing safe openings (joint failures) while doing stanby. Through gas we were requestd a few times per month to do some tracks or opening faulty valves alongside SGN. My relationship with SGN still stands up to date.

civils team leader

Gaeltec Utilities
Kilmarnock, East Ayrshire
2016.06 - 2017.05

My main role was providing new ducting and joint bays for 2x different parties (Scottispower and virgin media), excavating power joints and build street cabinets and for virgin media all related work, ducting, building chambers, street furniture and provide concrete base for medium telecom masts.

Education

Diploma of Higher Education - Sports and Exercise

University of Coimbra
Portugal
2006.06 - 2008.04

Skills

Customer Engagement,

Customer Relations,

Customer orientation

Worth of Trust,

Responsibility and empathy,

Problem solving individual,

Creative and critical thinking,

Adaptability,

Safety consciousness,

Teamwork,

Medium French,

Basic German,

Medium Spanish,

Certification

Construction Management Level 7,

SSSTS course,

Emergency First aid at work,

Advance Eletrical Safety,

PUWER,

Chainsaw operations,

Medium Confined spaces,

360 excavator below and above 10ton,

heavy cabling,

Asbestos Awareness,

Timeline

Civils Field Manager and Operations Specialist

Morrison Telecom Services (Mgroup)
2025.09 - 2026.02

Civils and cabling Supervisor

Morrison Telecom Services
2020.10 - 2025.09

civils team leader and cabling engineer

Morrison Utility Services (Mgroup)
2017.06 - 2020.10

civils team leader

Gaeltec Utilities
2016.06 - 2017.05

Diploma of Higher Education - Sports and Exercise

University of Coimbra
2006.06 - 2008.04
Diogo Fernandes