Dinesh Murugamasy
Aberdeen,United Kingdom
Summary
Driven professional with background in sales, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking to leverage strong target achievement to progress within growing company.
Overview
5
5
years of professional experience
Work history
Sales assistant
SPAR
Aberdeen, Scotland
01.2025 - 12.2025
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Monitored trends in consumer behaviour with keen attention to detail.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
Sales manager
Londis
Aberdeen
09.2022 - 07.2024
- Improved bottom-line results with meticulous budget control.
- Streamlined sales processes to enhance team productivity.
- Propelled company towards achieving set KPIs and goals through comprehensive strategic planning and execution.
- Boosted gross margin percentages by initiating cost-saving measures.
- Drove revenue growth by identifying and capitalising on emerging market trends.
- Negotiated lucrative contracts to secure long-term client commitment.
Sales representative
Phygicart
Coimbatore
07.2020 - 01.2022
- Coordinated with logistics team for timely product deliveries, ensuring customer satisfaction.
- Identified potential leads, resulting in improved sales performance.
- Tailored pitches according to individual consumer preferences to increase conversion rates.
- Promoted up-sell opportunities during customer interactions, boosting overall revenue generation.
- Provided after-sales support, enhancing customer satisfaction and loyalty.
Education
Master of Science - International Marketing
Robert Gordon University
Aberdeen, United Kingdom 09.2022 -
GCSEs - Computer Science
Coimbatore Institute of Technology
Coimbatore, IndiaSkills
- Retail software proficiency
- Brand awareness promotion
- Point of sale expertise
- Sales target achievement
- Strategic selling techniques
- Initiative taking
- Sales reporting
- Stock control
- Store layout designing
Technical Skills
- Proficient in MS Office
- Database management system (DBMS)
- Basic Knowledge in Java
- Basic knowledge in Python
- Cloud computing
- Digital Marketing
- OS operating system
- Computer network
- IOT
Languages
English
Advanced
Hindi
Fluent
Tamil
Proficient (C2)
French
Beginner
Timeline
Sales assistant
SPAR
01.2025 - 12.2025
Sales manager
Londis
09.2022 - 07.2024
Master of Science - International Marketing
Robert Gordon University
09.2022 -
Sales representative
Phygicart
07.2020 - 01.2022
GCSEs - Computer Science
Coimbatore Institute of Technology