Dilshi Shehani
1 The Leadings, Wembley Park, London,United Kingdom
Summary
Career focused on fostering team spirit and implementing effective operational strategies. Proven success in driving performance and enhancing productivity. Strong communication skills and collaborative problem solving abilities facilitate smooth team functioning and contribute to organizational goals.
Overview
8
8
years of professional experience
Work History
Team Member
Kfc
Paddington, City of Westminster , United Kingdom
03.2025 - Current
Delivered high quality service through management of customer orders, safe food preparation, cleanliness maintenance, and team operation support to meet performance and hygiene standards.
Receptionist
Bridge Park Hotel
16 Hillside, London, United Kingdom
10.2024 - Current
Welcomed guests, processed payments, addressed phone and email enquiries, and facilitated daily front-office operations in a fast-paced hotel environment.
Import Commercial Executive
Singer (Sri Lanka) PLC - Factory Complex
Colombo, Sri Lanka
01.2022 - 07.2024
Prepared import documents and monitored logistics to ensure accuracy and compliance in import transactions, liaising effectively with vendors and clearing agents.
Commercial Officer
Singer (Sri Lanka) PLC - Factory Complex
Colombo, Sri Lanka
01.2021 - 12.2021
Trainee Commercial Assistant
Singer (Sro Lanka) PLC - Factory Complex
Colombo, Sri Lanka
06.2018 - 12.2020
Education
Diploma of Higher Education - Logistic & Supply Chain Management
ICBT Campus
Colombo, Sri Lanka01-2025
Diploma of Higher Education - Business IT
Siksil Institute Of Business Technology
Colombo, Sri Lanka01-2018
A-Levels - G.C.E
Examination Department of Sri Lanka
Colombo, Sri Lanka01-2016
Skills
- Logistics coordination
- Payment processing
- Document management
- Front office operations
- Customer service
- Multitasking efficiency
- Problem resolution
- Team collaboration
- Time management
Accomplishments
Improved good reviews by successfully handling customer complaints and implementing monthly staff training.
Languages
English
Upper Intermediate
B2
Timeline
Team Member
Kfc
03.2025 - Current
Receptionist
Bridge Park Hotel
10.2024 - Current
Import Commercial Executive
Singer (Sri Lanka) PLC - Factory Complex
01.2022 - 07.2024
Commercial Officer
Singer (Sri Lanka) PLC - Factory Complex
01.2021 - 12.2021
Trainee Commercial Assistant
Singer (Sro Lanka) PLC - Factory Complex
06.2018 - 12.2020
Diploma of Higher Education - Logistic & Supply Chain Management
ICBT Campus
Diploma of Higher Education - Business IT
Siksil Institute Of Business Technology
A-Levels - G.C.E
Examination Department of Sri Lanka