Summary
Overview
Work History
Education
Skills
Timeline
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Sandeep Manda

Colchester

Summary

Driven professional with a proven track record at Cognizant, enhancing operational efficiency through expert data analysis and advanced Excel skills. Known for exceptional interpersonal communication and leadership qualities, I excel in transforming data into actionable insights, leading to significant business improvements. Achieved recognition for outstanding customer service and mentoring new team members, underscoring a commitment to excellence and team success.

Overview

3
3
years of professional experience

Work History

Team Member

KFC
03.2023 - 07.2024
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.

Data Analyst

Cognizant
10.2021 - 08.2022
  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Utilized data visualization tools to effectively communicate business insights.
  • Assisted with creating data cubes and OLAP models to improve data analysis.
  • Used statistical methods to analyze data and generate useful business reports.
  • Implemented business intelligence solutions to increase operational efficiency.
  • Developed complex dashboard and reporting tools to track business performance metrics.
  • Generated ad-hoc reports to evaluate specific business requirements.
  • Provided technical support for troubleshooting analytics and reporting issues.
  • Designed and developed data pipelines to acquire, clean and process data.
  • Utilized data visualization techniques to present and explain complex data sets.
  • Created dashboards to monitor and track key performance indicators.
  • Created data models to support decision-making processes.
  • Generated standard and custom reports to provide insights into business performance.
  • Optimized data access and storage to improve performance of analytics systems.

Education

Masters In Data Science - Data Science

University of Essex
Colchester, Essex
04.2024

Skills

  • Analytical Skills
  • Interpersonal Skills
  • Effective Communication
  • Problem-solving abilities
  • Project restructuring
  • Audit reporting
  • Program Evaluation
  • Logistics Coordination
  • Interpersonal Communication
  • Data Analysis
  • Process Analysis
  • Project Planning
  • Quantitative skills
  • Improvement plan knowledge
  • Analytical Thinking
  • Multitasking Abilities
  • Budgeting and finance
  • Materials Staging
  • Training and mentoring
  • Product Knowledge
  • Goal Setting and Achievement
  • Safety understanding
  • Money Handling
  • Leadership Qualities
  • Cash Handling
  • Customer Service

Timeline

Team Member

KFC
03.2023 - 07.2024

Data Analyst

Cognizant
10.2021 - 08.2022

Masters In Data Science - Data Science

University of Essex

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Sandeep Manda