Diane Jones
Colwyn Bay,Conwy
Summary
Experienced in providing exceptional customer service and ensuring a pleasant shopping experience. Quick to assist with queries, manage shelves, and handle transactions with friendly and a friendly and approachable manner. Enjoy creating a welcoming atmosphere and working as part of a team.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Shop Assistant
Londis
Old Colwyn, Conwy
10.2025 - Current
- Assisted customers to find products and order them in stock if required
- Replenished stock and organised displays
- Organised and maintained product displays on shelves
- Managed cash transactions accurately
- Processed end-of-day cash transactions
- Ensuring shop was secure and setting alarms at the end of shifts
- Sanitised fridges and appliances regularly
- Maintained cleanliness of floors and windows
- Placed orders for inventory replenishment
- Recorded temperatures
Cleaner
JD Wetherspoon
Colwyn Bay, Conwy
08.2024 - Current
- Adhered to sanitisation, health and hygiene regulations to promote a safe environment
- Maintained staff areas, toilets, sinks, mirrors and changing rooms to ensure cleanliness and hygiene standards
- Swept, vacuumed, polished and mopped hard floors within establishment
- Completed cleaning tasks within the given timeframes
- Ensured the front of the building was free from obstructions and litter
- Emptied bins ensuring items were recycled correctly
- Cleaned tables and set them up to the company's specifications
- Cleared tables and stacked dishwashers
- Replenished coffee machine supplies to support uninterrupted service for customers
- Followed health and safety procedures
Fryer/Assistant Manager
Freshmans Fish and Chips
Colwyn Bay, Conwy
05.2021 - 10.2025
- Maintained high standards of hygiene and cleanliness in the frying area, following food safety regulations
- Wiped down surfaces, cleaned cookware and sanitised utensils to meet health and safety standards
- Documented daily frying operations, tracking oil usage and temperature logs to uphold food safety compliance
- Trained new kitchen staff on proper fryer operation and safety practices to ensure a safe working environment
- Organised ingredients at start of shift to ensure efficient service during busy periods
- Managed stock levels of fresh fish and ingredients, ensuring timely orders with suppliers for quality maintenance
- Created and organised weekly staff rotas to ensure adequate coverage during shifts
- Handled cash transactions and operated the till, providing accurate change and receipts to customers
- Completed cash reconciliation at end of shift to ensure accurate financial records
- Checked and activated security alarms to ensure premises were secure at closing
Education
Ysgol Glan Clwyd
St AsaphColeg Llandrillo
Rhos on SeaSkills
- Health and safety compliance
- Food safety
- Stock management
- Cash handling
- Customer service
- Time management
- Attention to detail
- Conflict resolution
- Equipment maintenance
- Effective communication
- Positivity and enthusiasm
- Patience under pressure
Languages
English
Proficient
C2
Welsh
Advanced
C1
Interests
- Reading
- Fishing
- Walking
- Animals
- Cross stitch
Timeline
Shop Assistant
Londis
10.2025 - Current
Cleaner
JD Wetherspoon
08.2024 - Current
Fryer/Assistant Manager
Freshmans Fish and Chips
05.2021 - 10.2025
Ysgol Glan Clwyd
Coleg Llandrillo