Diana Isabel Mejia Irias
Cardiff,Grangetown
Summary
Dedicated professional with expertise in hygiene standards adherence and merchandise displaying, demonstrating a proactive attitude and exceptional patience and tolerance. Skilled in stock prioritisation and rotation procedures, ensuring optimal inventory management. Committed to maintaining high standards of operational efficiency while seeking opportunities for career advancement within the retail sector.
Offering strong interpersonal skills and keen ability to work in fast-paced environments. Knowledgeable about customer service, teamwork, and communication. Ready to use and develop time management, multitasking, and customer interaction skills.
Overview
4
4
years of professional experience
1
1
Certification
Work history
Food runner
The Ivy Collection
Cardiff, Vale of Glamorgan
2025.12 - Current
- Adapted rapidly to changes in menu items or special offers, ensuring accurate communication to customers.
- Provided an enjoyable dining experience for customers by addressing any issues swiftly and professionally.
- Kept kitchen areas clean and organised, promoting a safe working environment for staff.
- Accomplished smooth workflow during peak hours by maintaining constant communication with waitstaff and chefs.
Volunteer
Cardiff FoodBank
Cardiff, Vale of Glamorgan
2022.04 - Current
- Prepared premises and supplies for arriving guests.
- Directed guests to correct seating locations and answered questions about facility amenities.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Assistant manager
Amiga Restaurant
London, England
2022.03 - 2024.06
- Managed cash registers accurately reducing discrepancies at end of day reconciliation.
- Assisted in recruitment process to build an effective workforce.
- Managed daily operations to ensure smooth running of the shop floor.
- Handled customer complaints effectively, restoring trust in our brand.
Education
NVQ Level 1 - Humanitarian
Cardiff University
Cardiff 09/2025 - 12/2025
Skills
- Hygiene standards adherence
- Merchandise displaying
- Proactive attitude
- Patience and tolerance
- Stock prioritisation
- Stock rotation procedures
Certification
-Certificate Safeguarding children and adults at risk
-Certificate Equality and diversity awareness
-Certificate First steps to Public Service Interpreting.
-Certificate Health and Safety Level 2
-Certificate Fire Safety
-Certificate Costumer Service
Languages
Spanish
Native
English
Advanced
Timeline
Food runner
The Ivy Collection
2025.12 - Current
Volunteer
Cardiff FoodBank
2022.04 - Current
Assistant manager
Amiga Restaurant
2022.03 - 2024.06
NVQ Level 1 - Humanitarian
Cardiff University
09/2025 - 12/2025