Diana Hanyk
Wetherby,Yorkshire
Summary
Detail-oriented and reliable professional with expertise in housekeeping operations, including bed making, deep cleaning, and adherence to hygiene standards. Demonstrates exceptional time management efficiency, flexibility with shifts, and the ability to thrive in fast-paced environments. Skilled in operating housekeeping trolleys and commercial vacuums while maintaining excellent hygiene and delivering outstanding customer service. Committed to upholding high standards of cleanliness and organisation to ensure a welcoming environment.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Hotel cleaner
Marriott International
Prague
01.2025 - 03.2025
- Kept inventory of cleaning supplies, ensuring constant availability.
- Worked closely with other departments to ensure comprehensive service provision to guests.
- Maintained hygiene standards in communal areas, elevating overall guest satisfaction levels.
- Increased customer retention with meticulous room preparation and sanitation.
- Delivered quality housekeeping service, contributing to repeat business.
- Followed safety regulations whilst performing duties, reducing potential hazards in work area.
- Assisted in team training sessions, fostering harmonious working relationships amongst staff members.
- Ensured guest satisfaction by maintaining cleanliness and orderliness of all hotel areas.
- Fostered a comfortable environment with frequent linen changes and bed making.
- Promoted a positive image of the hotel through high standard cleaning services.
- Contributed to smooth daily operations by timely reporting any maintenance issues noticed during cleaning tasks.
- Provided extended support during peak seasons or staff shortages, demonstrating flexibility and commitment towards job role.
- Ensured adherence to Health and Safety guidelines during cleaning processes,.
- Conducted thorough dusting and vacuuming to promote a healthier atmosphere.
Club promoter
Epic Club
Prague
12.2024 - 02.2025
- Championed social media strategies for effective online presence and promotion.
- Collaborated with event staff to ensure guests' satisfaction throughout the night.
- Conducted market research on competitor clubs, resulting in improved promotional efforts.
- Prioritised client needs whilst planning and executing events.
- Managed guest lists to ensure smooth entry process at events.
- Utilised networking skills to build a robust contact list of potential clients and industry professionals.
- Promoted club events by distributing flyers and digital marketing materials.
- Facilitated successful events by liaising between venue staff, DJs, and patrons.
- Developed partnerships with local influencers, leading to wider event promotion.
Waitress
Sobaka Lu
Lutsk
08.2022 - 04.2023
- Enhanced guest satisfaction through attentive and prompt service.
- Showcased extensive knowledge of menu items, heightened customer decision making.
- Accommodated special event needs, provided customised services for parties.
- Optimised workflow in busy periods through successful coordination with the kitchen staff.
- Provided top-notch service to customers, improved overall dining experience.
- Ensured smooth restaurant operation by effectively managing reservations system.
- Improved customer satisfaction by providing efficient and friendly service.
- Maintained clean and organised dining area for customer comfort.
Private nanny
A Family
Lutsk
04.2022 - 07.2022
- Developed strong rapport with the children, fostering a trusting relationship.
- Communicated regularly with parents about daily activities and behaviours observed-maintaining transparency in care provided.
- Organised play dates for social development.
- Transported children safely to various appointments and engagements.
- Fostered a nurturing environment with engaging, age-appropriate activities.
Education
Travel and Tourism - Tourism
Lesya Ukrainka Volyn National University
Lutsk, Ukraine 09.2021 - 04.2025
Skills
- Flexibility with shifts
- Comfortable in fast-paced environments
- Efficient work ethic
- Bed making expertise
- Knowledge of hygiene standards
- Deep-Cleaning aptitude
- Reliable conduct
- Excellent hygiene
- Customer Service
- Commercial vacuum use
- Time management efficiency
- Housekeeping trolleys operation
- Patience in handling tasks
Languages
English
Intermediate
Ukrainian
Proficient (C2)
Russian
Advanced (C1)
Timeline
Hotel cleaner
Marriott International
01.2025 - 03.2025
Club promoter
Epic Club
12.2024 - 02.2025
Waitress
Sobaka Lu
08.2022 - 04.2023
Private nanny
A Family
04.2022 - 07.2022
Travel and Tourism - Tourism
Lesya Ukrainka Volyn National University
09.2021 - 04.2025
Similar Profiles
Priti GhoshPriti Ghosh
General accountant at Marriott InternationalGeneral accountant at Marriott International
Tatiana DeSouzaTatiana DeSouza
Remote Bonvoy Account Manager and Luxury Reservations at Marriott InternationalRemote Bonvoy Account Manager and Luxury Reservations at Marriott International
Alexis McVicarAlexis McVicar
Reservationist at Marriott InternationalReservationist at Marriott International