Diana Brivniece
Widnes
Summary
Support worker with over five years of experience helping individuals who are vulnerable in health, social care, and community settings. Caring and dedicated.
Understanding Person-centred care, personal care, dementia support, medication administration, making individuals safe and promoting independence while maintaining dignity and respect are all abilities that the person has gained. Skilled at getting along with service users, their families, and multidisciplinary teams, and driven to making things better and achieving results. I am currently studying BSc (Hons) Health, Wellbeing and Social Care at GBS Oxford Brookes University, which is adding to my work experience and helping me learn more about ethics, person-centred practice, and safety. I have an Enhanced DBS and a Care Certificate, and I'm passionately working towards my degree in Social Care for adults so that I can provide safe, compassionate, and high-quality care.
Overview
1
1
Certification
1
1
year of post-secondary education
7
7
years of professional experience
Work history
Casual Support Worker
Connect2Halton
Widnes, Halton
2022.05 - Current
- Delivered person-centred care to vulnerable adults with leardning disabilities and mobility issues , ensuring their dignity, independence and wellbeing are maintained at all times.
- Assisted individuals with personal care , including washing, dressing, toileting and mobility support, according to their individual care plans.
- Supported medication administration safely and in line with organisational policies and individual care plans.
- Promoted independence by encouraging service users to participate in daily living activities and make informed choices about their care.
- Builded positive and trusting relationships with service users through compassionate communication and emotional support.
- Followed safeguarding procedures and report any concerns promptly to protect the safety and wellbeing of vulnerable adults.
- Worked collaboratively with colleagues and other professionals to ensure continuity of care and high-quality service delivery.
- Adapted quickly to different care settings, service users' needs and shift patterns while maintaining high professional standards. I was working in different work setting such as bungalows , houses for residents in supported living provided by Halton Borough Council.
- Maintained accurate care records and follow confidentiality, GDPR and organisational policies of Connect2Halron to support safe and effective care.
General assistant
Oak Medows Family Centre
Widnes, Halton
2019.06 - 2021.09
General Assistant (Dementia Ward)
Meadow Oak Care Home, Peelhouse, Widnes
June 2019 – September 2021
- Supported residents living with dementia by providing compassionate, person-centred care.
- Assisted with personal care, including washing, dressing, toileting and maintaining dignity.
- Full housekeeping in rooms accordingly with COSHH procedures and requirements for deep cleaning standards in care house. Full laundry service including bed change , pillowcases, quilts wash and dry , towels and resident's personal clothes wash and dry.
- Helped residents with eating, drinking and mobility while encouraging independence where possible.
- Built trusting relationships with residents and provided emotional reassurance to reduce anxiety and distress.
- Worked closely with nurses , clinicians and care staff to ensure residents' care plans were followed.
- Followed safeguarding procedures, infection prevention and control measures, and health and safety policies.
Education
Diploma of Higher Education - Health , Wellbeing and Social Care
GBS Oxford Brookes University BSc (Hons) Health, Wellbeing
2023.10 -
Care Certificate - Social Care
Full Care Certificate
Widnes, Halton 2023.05 - 2023.11
Skills
Key Skills
Care and Clinical Skills
Care and Clinical Skills
- Person-centred care
- Personal care and support with activities of daily living
- Dementia care
- Medication administration
- Safeguarding adults and duty of care
- Care planning and following personalised care plans
- Promoting independence and wellbeing
- Infection prevention and control
- Crisis intervention and problem-solving
- Excellent verbal and written communication
- Active listening and interpersonal skills
- Emotional support, empathy and resilience
- Ability to communicate effectively with people from diverse backgrounds, cultures and languages
- Advocacy and supporting vulnerable individuals
- High cultural awareness and sensitivity
- Teamwork and multidisciplinary working
- Multi-agency collaboration
- Leadership potential
- Professionalism and confidentiality
- GDPR compliance
- Accurate record keeping and case documentation
- Excellent time management and ability to prioritise workload
- Ability to multitask and meet deadlines
- Microsoft Office (Word, Outlook and Excel)
- Email systems and online case management software
- Digital communication platforms (Microsoft Teams, Zoom and WhatsApp)
- Compassionate and patient
- Adaptable and flexible
- Reliable and trustworthy
- Willingness to learn and continuously develop new skills
- Person-centred care
- Personal care and support with activities of daily living
- Safeguarding adults and duty of care
- Dementia care
- Medication administration
- Communication and active listening
- Teamwork and multidisciplinary working
- Promoting independence and wellbeing
- Emotional support and empathy
- Accurate record keeping and confidentiality
Certification
Qualifications Level 1 :
CACHE Level 1 Award in Safeguarding in a Learning Environment
CACHE Level 1 Award in Preparing to Work in Schools
CACHE Level 1 Certificate in Wellbeing
Volunteering
I do have 6 months of volunteering experience in 2021 working with the public as a volunteer in local CAB, Widnes by providing general advice on welfare, housing, and immigration (OISC level 1 under
supervision). My daily tasks were handling client records: documentation, scanning
files, creating, monitoring, and updating cases on the system. My experience has been based on admin
tasks such as taking calls, negotiating on client's behalf, communicating
via emails and face-to-face advice at the local Citizens Advice Bureau.
Timeline
Diploma of Higher Education - Health , Wellbeing and Social Care
GBS Oxford Brookes University BSc (Hons) Health, Wellbeing
2023.10 -
Care Certificate - Social Care
Full Care Certificate
2023.05 - 2023.11
Casual Support Worker
Connect2Halton
2022.05 - Current
General assistant
Oak Medows Family Centre
2019.06 - 2021.09