DIANA ADDAE-MENSAH
DUNSTABLE,Central Bedfordshire
Summary
Committed professional with focus on support and care in social work sector. Capable of enhancing individual well-being by providing tailored support, utilising skills in active listening, empathy, and problem-solving. Offering improved service delivery and client satisfaction through personalised care plans and effective communication.
Overview
5
5
years of professional experience
10
10
years of post-secondary education
1
1
Certification
Work history
Support Worker
WINRAY CARE HOUSING LTD
LUTON, BEDFORDSHIRE
2023.10 - Current
- Participated in regular team meetings, enhancing quality of care provided.
- Promoted physical activity through assistance with exercises, improving overall health condition of client.
- Maintained detailed records of patient behaviour changes for healthcare team's reference.
- Completed housekeeping tasks resulting in clean, safe home environment.
- Administered medication according to schedule, promoting optimal health outcomes.
- Increased comfort levels with personal care duties such as bathing and dressing.
- Actively listened to client concerns, thus creating comforting environment.
- Encouraged social integration by facilitating community involvement opportunities.
- Enhanced well-being of patients by providing emotional support and companionship.
- Provided transportation for medical appointments, ensuring timely arrival.
- Liaised with external and internal professionals to provide holistic support.
- Highlighted additional support provisions to maximise clients' growth opportunities.
Support Worker
Walsingham Support Company
Luton, Bedfordfordshire
2021.03 - 2023.09
- Helped achieve patient independence through guided tasks and activities.
- Completed housekeeping tasks resulting in clean, safe home environment.
- Prepared nutritious meals that met special dietary needs of clients.
- Participated in regular team meetings, enhancing quality of care provided.
- Maintained detailed records of patient behaviour changes for healthcare team reference.
- Increased comfort levels with personal care duties such as bathing and dressing.
- Built strong patient relationships through compassionate care and friendly rapport building.
- Administered medication with rigorous planning and recordkeeping.
- Delivered high-quality care to individuals with varying needs, tailoring support to meet personalised care plans.
- Assisted service users to obtain and access community resources.
- Offered practical daily living advice, including financial planning, housing support and legal guidance.
Education
Bachelor of Science - HEALTH AND SOCIAL SCIENCE
Buckinghamshire New University
Wycombe 2023.09 -
ACCA - ACCOUNTANCY
LONDON COLLEGE OF ACCOUNTANCY
City of London 2008.03 - 2011.09
RSA ADVANCE STAGE 3 - ACCOUNTANCY
PROGRESSIVE SCHOOL OF ACCOUNTANCY
GHANA 1995.09 - 1999.06
GCSEs - ACCOUNTANCY
WEST AFRICAN SECONDARY SCHOOL
GHANA 1992.01 - 1994.12
Skills
- Dealing with vulnerable clients
- Self-Management
- Reliable and trustworthy
- Empathy for clients
- Personal care
- Medication Administration
- Care management
- Daily living assistance
Affiliations
- * SINGING AND LEARNING NEW SONGS
- READING NOVELS
- WATCHING ASIAN MOVIES
- GOING TO THE CINEMA
Accomplishments
* AWARD WITH WORKER OF THE MONTH
* COMPLETED FOUNDATION LEVEL
*ACCA LEVEL 1
Certification
*CARE CERTIFICATE
*CERTIFICATION FOR AUTISM
*CERTIFICATE FOR DIABETES AWARENESS
*CERTIFICATE FOR LEARNING DISABILITY
*CERTIFICATE FOR MEDICATION PRACTICE LITE
* SAFEGUARDING AND PROTECTION OF ADULTS
*POSITIVE BEHAVIOUR SUPPORT
*FIRST AID LITE
*EPILEPSY AWARENESS
Timeline
Support Worker
WINRAY CARE HOUSING LTD
2023.10 - Current
Bachelor of Science - HEALTH AND SOCIAL SCIENCE
Buckinghamshire New University
2023.09 -
Support Worker
Walsingham Support Company
2021.03 - 2023.09
ACCA - ACCOUNTANCY
LONDON COLLEGE OF ACCOUNTANCY
2008.03 - 2011.09
RSA ADVANCE STAGE 3 - ACCOUNTANCY
PROGRESSIVE SCHOOL OF ACCOUNTANCY
1995.09 - 1999.06
GCSEs - ACCOUNTANCY
WEST AFRICAN SECONDARY SCHOOL
1992.01 - 1994.12