DHRUV PATEL
Front Desk
London
Summary
Driven and resilient individual with a strong competitive spirit and a background in customer-facing roles. Adept at building relationships, problem-solving, and thriving in fast-paced environments. With experience in hospitality and retail, I have honed my communication, negotiation, and interpersonal skills. Passionate about achieving long-term success, I am eager to transition into a recruitment role where I can leverage my determination, adaptability, and work ethic to connect top-tier talent with leading organizations.
Overview
2
2
years of professional experience
Work History
Front of House Team Member
Showcase Apart Hotel
Leicester
04.2023 - 02.2025
- Delivered exceptional customer service, effectively engaging with clients and building lasting relationships
- Managed bookings, handled inquiries, and provided support to guests, ensuring a seamless experience
- Demonstrated adaptability and resilience in a dynamic, high-pressure environment
- Worked collaboratively with team members to achieve business goals and ensure smooth operations
- Developed strong problem-solving skills by addressing and resolving guest concerns efficiently
Retail Assistant
Premier Convenience Store
Leicester
10.2022 - 03.2023
- Provided top-tier customer service, assisting clients with inquiries and sales
- Developed strong interpersonal skills through daily interactions and rapport-building with customers
- Processed transactions efficiently, demonstrating attention to detail and accuracy
- Contributed to sales targets by promoting products and upselling effectively
- Maintained store organization and a welcoming retail environment
Education
Masters of Project Management -
De Montfort University
Bachelor of Civil Engineering - undefined
Alpha College of Engineering
Skills
- Resilience
- Determination
- Strong work ethic
- Coachable
- Continuous learning
- Professional development
- Interpersonal skills
- Communication skills
- Engagement with high-level candidates
- Goal-oriented
- Results-driven
- Passion for success
- Team-oriented
- Collaborative approach
- Knowledge-sharing
- Ability to thrive in fast-paced environment
- Highly organized
- Multitasking
- Problem-solving abilities
Additional Information
Right to work in the UK, Strong desire for professional growth and career development, Passionate about working in a results-driven, competitive environment, Available for immediate start
Timeline
Front of House Team Member
Showcase Apart Hotel
04.2023 - 02.2025
Retail Assistant
Premier Convenience Store
10.2022 - 03.2023
Bachelor of Civil Engineering - undefined
Alpha College of Engineering
Masters of Project Management -
De Montfort University
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