Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

DHANASHREE NIKAM

London

Summary

Detail-oriented Health and Safety Administrator experienced in ensuring compliance with health and safety regulations in educational and retail environments. Expertise in conducting risk assessments, safety audits, and developing comprehensive safety training programs. Skilled in incident investigation, policy development, and emergency preparedness. Holds an MSc in Clinical Drug Development, providing a solid foundation in regulatory compliance, risk management, and quality control processes. Adept at improving health and safety protocols to minimize risk and foster a culture of safety seeking to leverage strong organizational and safety management skills in a health-focused or regulatory environment within the pharmaceutical or biotechnology industries.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Bakery School Administrator (Health &Safety)

Bread Ahead Ltd
02.2024 - Current
  • Ensured compliance with health and safety regulations, including food hygiene and workplace safety standards.
  • Conducted risk assessments and safety audits to identify hazards.
  • Developed and delivered health and safety training programs for staff and students.
  • Managed incident reporting, investigated root causes, and implemented corrective actions.
  • Developed emergency preparedness plans, including fire evacuation and first-aid protocols.
  • Assisted in updating health and safety policies to meet industry standards.
  • Monitored hygiene and sanitation standards in production and student areas.
  • Liaised with external inspectors and maintained records and certifications.
  • Documented compliance, audits, training, and equipment maintenance.

Front of house team member

Pizza Express
10.2022 - Current
  • Enhancing customer satisfaction through prompt inquiry handling and effective issue resolution.
  • Improving communication channels for faster responses and better customer experiences.
  • Managing high volume of customer tickets, prioritising urgent cases, and maintaining organisation.
  • Increasing customer retention by fostering strong relationships through empathetic listening and genuine concern for needs, contributing to improved internal processes.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.

Pathology Laboratory Assitant

Bhatia Hospital
08.2021 - 02.2022
  • Conducting precise examinations of bodily fluids and tissues in a 24/7 testing facility, adhering rigorously to protocols.
  • Efficiently operating automated analyzers to manage high sample volumes while ensuring quality control.
  • Providing valuable insights to pathologists, aiding in diagnosis and treatment planning across multiple disciplines.
  • Applied practical skills to use fully automated analyzers and reporting software.
  • Enhancing lab efficiency through meticulous specimen and record organization, ensuring equipment maintenance for optimal performance and safety.
  • Supported testing for Haematology, Clinical Pathology, Biochemistry and Immunology, Histopathology and
    Microbiology, inclusive of blood and bone marrow testing, coagulation testing, hormone and tumor markers, cardiac
    markets, vitamin studies, specialized sample stains, and rapid identification of infections.

Education

Master of Science - Clinical Drug Development

Queen Mary University of London

Bachelor of Science - Bioanalytical science

Ramnarain Ruia College

Skills

  • Communication skills
  • Good Clinical Practice (GCP)
  • Good Manufacturing Practice (GMP)
  • Good Laboratory Practice (GLP)
  • Regulatory Knowledge
  • Project Support
  • Relationship management
  • Programme development and management
  • Administration knowledge
  • Performance standards and analysis
  • Protocol Adherence
  • Standard Operating Procedure (SOP)
  • CRO Management
  • Product validation
  • Quality control measures
  • Quality control data analysis

Certification

  • ICH GCP E6 (R2), Sue Fitzpatric Training
  • Molecule to market – Pfizer
  • Basic Microbiology, WHO
  • Tools & Technology in Plant Sciences: Morphology to Metabolome, Delhi University
  • Research Methodology, Kamla Nehru Mahavidyala
  • Genetic Sciences - Thermo Fisher Scientific
  • Mass Spectrometry - Thermo Fisher Scientific

Timeline

Bakery School Administrator (Health &Safety)

Bread Ahead Ltd
02.2024 - Current

Front of house team member

Pizza Express
10.2022 - Current

Pathology Laboratory Assitant

Bhatia Hospital
08.2021 - 02.2022

Bachelor of Science - Bioanalytical science

Ramnarain Ruia College

Master of Science - Clinical Drug Development

Queen Mary University of London

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