Rhys Rakoff
Summary
Customer-focused retail professional with supervisory experience in high-volume environments, supporting teams to deliver exceptional service. Proven in overseeing day-to-day store operations, managing inventory, reducing waste, and maintaining brand and visual merchandising standards. Aspiring Team Support Manager with a passion for developing people and driving continuous improvement.
Overview
3
3
years of professional experience
1
1
Certification
Work history
Supervisor
Bread Ahead Bakery
12.2022 - Current
- Supervised daily operations in a high-volume takeaway bakery, ensuring excellent customer service, product availability, and consistently upholding high quality brand standards.
- Lead teams on shift in the absence of the Shop Manager during peak trading periods, allocating tasks to maintain service speed and customer satisfaction.
- Manage stock ordering and inventory control to support demand and minimising food waste.
- Act as a key point of contact on the shop floor, resolving customer and staff queries.
- Maintained strict food safety, hygiene, and health & safety standards
- Lead and supported team members to improve performance
Retail Assistant
Sainsbury's
09.2025 - 01.2026
- Supported day-to-date operations, including stock replenishment and stock rotation, following FIFO principles.
- Delivered friendly and efficient customer service
- Supported store standards through cleaning, restocking, and maintaining H&S procedures.
Education
A-Levels and GCSEs -
Chiswick School
09/2017 - 06/2024
Skills
- Team Leadership & Shift Management
- Exceptional Customer Service
- Stock Control & Waste Reduction
- Visual Merchandising & Brand Standards
- KPI & Brand Standards
- Health, Safety & Food Hygiene Compliance
- Problem Solving
- Training, Coaching & Staff Support
Certification
- Food Safety & Hygiene - Level 3 (Valid until January 2029)
- Emergency First Aid at Work - Level 3 (Valid until September 2028)
Timeline
Retail Assistant
Sainsbury's
09.2025 - 01.2026
Supervisor
Bread Ahead Bakery
12.2022 - Current
A-Levels and GCSEs -
Chiswick School
09/2017 - 06/2024