Desire Monaco
Edinburgh,Midlothian
Summary
Enthusiastic individual with strong communication and customer service skills. Proven ability to work effectively in teams and independently to complete tasks. Dedicated to enhancing customer experiences and contributing positively to the workplace.
Overview
1
1
year of professional experience
Work history
Charity shop volunteer
Oxfam Charity Shop
Edinburgh, Midlothian
09.2024 - 06.2025
- Collaborated with team members to ensure timely restocking of shelves.
- Maintained cleanliness of shop floor for a healthy work environment.
- Reported any damage found during routine cleans; ensured quick repairs or replacements as necessary.
- Enhanced store aesthetics by arranging merchandise in an appealing manner.
- Maintained clean and organised stock room ensuring easy access to products.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Supported team by demonstrating respect and willingness to help.
Coffee Shop Assistant
Marias Kakes
Edinburgh, Edinburgh
12.2023 - 01.2025
- Assisted customers with choices to facilitate meal decisions.
- Maintained a clean and hygienic environment for health standards compliance.
- Enhanced café ambience with meticulous cleaning and organisation tasks.
- Maintained cleanliness of building by sweeping, mopping and dusting surfaces.
Education
Scottish Highers and National 5 - Nat 5s - English, Italian, Spanish, Geography. Highers - Italian, Spanish, English
Drummond Community High School
Edinburgh 06.2021 -
Skills
- Interpersonal skills
- Customer service etiquette
- Service-oriented mindset
- Organizational skills
- Strong work ethic
- Communication skills
Languages
Italian
Fluent
Spanish
Intermediate
Affiliations
In my free time i enjoy learning new languages, cleaning/organizing, swimming and arts and crafts.
References
References available upon request.
Timeline
Charity shop volunteer
Oxfam Charity Shop
09.2024 - 06.2025
Coffee Shop Assistant
Marias Kakes
12.2023 - 01.2025
Scottish Highers and National 5 - Nat 5s - English, Italian, Spanish, Geography. Highers - Italian, Spanish, English
Drummond Community High School
06.2021 -
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