Derrick Mulvana

• Maintenance and Repair of the RF based Cable TV Network.
• Installation of Fibre optical Equipment, including HFC Cable TV equipment, SDH & PDH Telco equipment,
• Participated on a 24/7 on call rota.
• Repair of business CPE, leased lines and B2B circuits.
• Installation of 48v DC power systems in Telephony cabinets.
• Documented configurations and maintenance details in technical reports and diagrams.
• Evaluated RF network performance to optimise traffic flow, maintain SLA's and meet agreed KPI's.
• Performed acceptance testing to deliver integration and interoperability of network technologies.
• Performed tests on newly installed hardware and software to provide components that interface correctly with each other and network.

• Attended service calls according to customer location and urgency of need.
• Repaired and calibrated systems and equipment post-installation.
• Planned and executed fault finding and diagnostic tests on RF based test equipment.
• Installation of RF based systems for various companies ranging from small taxi firms, upto high profile customers including Palaces, shopping centres and factories.
• Completed install and fault reports to document inspection and testing process and results.
• Examined faulty equipment, interpreted reports and analysed customer complaints to diagnose malfunctions.
• Attended emergency on-site breakdowns to carry out repairs, working to minimise disruption and downtime.

Installation and maintenance of TV & Telephone services for customers.

Ensuring that installations were completed in a safe manner, complying the Bell Cable Media installation guidelines.