Summary
Overview
Work history
Education
Skills
Languages
Timeline

Mark KM Than-Lu

Borehamwood,Hertsmere

Summary

Organised and Results-driven Network Engineer with 14 years of expertise deploying and maintaining LAN and WAN infrastructure. Dedicated technology professional with strong track record of accurately conducting system repairs and troubleshooting. Offering exemplary planning, project management and communication talents.

Results-driven Network Engineer with 14 years of expertise deploying and maintaining LAN and WAN infrastructure. Dedicated technology professional with strong track record of accurately conducting system repairs and troubleshooting. Offering exemplary planning, project management and communication talents.

Overview

19
19
years of professional experience
3
3
years of post-secondary education

Work history

Network engineer

Fujitsu Services
London
04.2005 - 10.2019
  • Data Centre accredited Network engineer with 10+ years experience in both Field and Hosting environment
  • Highly motivated, organize and result orientated individual with methodical approach to fault-finding and problem solving.
  • Vast experience in Tech Deployment, implantation and maintenance of leading vendor networking equipment in Data Centre and customer premises
  • Secure and compliant Data Centre network infrastructure to support 10,000+ connected devices.
  • Many years of experience in dealing with critical services and troubleshooting service outages, Break-fix and Disaster Recovery of Network Infrastructures.
  • Implement and maintain network infrastructure, plan and execute Data Centre migrations and upgrade and collaborated on successful software and hardware upgrades
  • Conduct regular security audits and implement security measures to protect Data Centre assets as well as proficient in Data Centre Systems Administration
  • Many Successful Tech deployments, Tech Refresh and Migration of clients IT system both in Data Centre and Clients Office Buildings Nationwide as well as projects abroad
  • Install managed and maintain structure cable infrastructure for Data Centres and Clients buildings and offices nationwide

Customer service engineer

Fujitsu Services
London
04.2001 - 01.2005
  • Break-fix, Field Maintenance of Retail and Hospitality Front and Back office IT equipment
  • Responsibilities include troubleshooting, replacing and configuring faulty equipment
  • adhering to Strick service level agreement (SLA) and recommend good working practices, use of equipment
  • Maintaining excellent communication and relation with customers
  • Tech refresh and roll out
  • Auditing of customer equipment and documenting


Education

CCNA certified - IT Networking

Cisco, London
01.2016 - 01.2019

Microsoft Certified Professional - Computer System Administration

Cerco I.T Education & Training, Crewe, Cheshire East
01.2001 - 03.2001

Skills

  • Network configuration
  • High-value project management
  • Troubleshooting network issues
  • Switching protocols
  • Customer communication
  • Technical infrastructure migration
  • Network engineering
  • Infrastructure planning and design
  • Engineering documentation
  • Data network technology
  • Process development
  • Line testing
  • Systems support
  • Network installation
  • Network support
  • Fault isolation
  • Failure resolution

Languages

English
Fluent
Japanese
Intermediate
Burmese
Fluent

Timeline

Cisco - CCNA certified, IT Networking
01.2016 - 01.2019
Network engineer - Fujitsu Services
04.2005 - 10.2019
Customer service engineer - Fujitsu Services
04.2001 - 01.2005
Cerco I.T Education & Training - Microsoft Certified Professional, Computer System Administration
01.2001 - 03.2001

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Mark KM Than-Lu