Denitsa Yankova
Hounslow
Summary
Results-driven professional in commercial driving and logistics with expertise in warehouse inventory management and customer service. Skilled in facilitating efficient shipping and receiving operations while fostering effective communication. Strong leadership capabilities aimed at enhancing team performance.
Overview
9
9
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Transport/Warehouse Manager
KFSD Ltd
London, Greater London
2024.06 - 2026.06
- Leadership Motivate and guide team towards common goals, Allocate tasks, Resolve conflicts, and Ensure efficiency.
- Inventory management Track goods as enter and leave warehouse, Check stock levels, Implement systems to keep proper inventory, Forecast demand, and Ensure correct product placement.
- Problem solving Quickly resolve issues, Evaluate staff performance, Address personnel issues, and Implement solutions to unexpected challenges.
- Decision-making Manage resources and inventory to reduce inventory management expenses Improve efficiency of warehouse.
- Communication communicate effectively with their team and communicate with delivery clients.
- Responsible for planning and supervising shipments, scheduling routes, and tracking orders. Also monitor transportation costs, maintain records, and ensure compliance with shipping regulations.
- Investigated discrepancies in inventory records; ensured swift resolution of errors.
- Optimised space utilisation by rearranging warehouse layout.
- Supervised daily warehousing activities to ensure operational efficiency.
- Coordinated incoming goods, ensuring accurate documentation and timely distribution.
Manager
Dec Logistics Ltd
London
2021.06 - 2024.06
- Responsible for overseeing movement of goods from one place to another within business context, overseeing transportation, warehousing or distribution of goods. Operational and management responsibilities.
- Providing strategic direction for organisation's logistics operations and activities.
- Overseeing and managing organisation's logistics operations to ensure that all staff members carry out their tasks to required standards.
- Managing day-to-day logistics activities of business to meet operational objectives and customer service standards.
- Managing logistics budget, including costs for new projects and proposals.
- Facilitated staff training, resulting in better customer service.
- Enforced safety regulations to reduce workplace accidents.
- Maintained inventory control, reduced stock shortages.
Transport/Warehouse Manager
KFSD Ltd
London
2020.06 - 2021.03
- Responsible for overseeing movement of goods from one place to another within business context, overseeing transportation, warehousing or distribution of goods. Operational and management responsibilities.
- Providing strategic direction for organisation's logistics operations and activities.
- Overseeing and managing organisation's logistics operations to ensure that all staff members carry out their tasks to required standards.
- Managing day-to-day logistics activities of business to meet operational objectives and customer service standards.
- Managing logistics budget, including costs for new projects and proposals.
- Fulfilled customer orders promptly due to efficient order tracking system implementation.
- Maintained clean work environment, promoting effective workflow and reducing hazards.
- Ensured safe working conditions through routine equipment maintenance checks.
Transport/Warehouse Manager
Klaremont Ltd
London
2017.12 - 2020.06
- Leadership Motivate and guide team towards common goals, Allocate tasks, Resolve conflicts, and Ensure efficiency.
- Inventory management Track goods as enter and leave warehouse, Check stock levels, Implement systems to keep proper inventory, Forecast demand, and Ensure correct product placement.
- Problem solving Quickly resolve issues, Evaluate staff performance, Address personnel issues, and Implement solutions to unexpected challenges.
- Decision-making Manage resources and inventory to reduce inventory management expenses Improve efficiency of warehouse.
- Communication communicate effectively with their team and communicate with delivery clients.
- Responsible for planning and supervising shipments, scheduling routes, and tracking orders. Also monitor transportation costs, maintain records, and ensure compliance with shipping regulations.
Warehouse Supervisor
Klaremont Ltd
London
2017.06 - 2017.12
- Handled, categorised, and stored items logically, assessing stock levels, managing orders and deliveries, and maintaining accurate records to ensure inventory accuracy.
- Managed multiple tasks and responsibilities by prioritising crucial tasks and planning days efficiently to meet schedules.
- Led team by providing guidance, motivation, and troubleshooting to foster trust and mutual respect.
- Communication Interacting with diverse range of people, from warehouse staff to suppliers, customers, management and stakeholders. Strong communication skills empower to listen and understand others, hold space for team to share their ideas and resolve conflicts amicably.
- Computer knowledge Basic technical skills, like proficiency in warehouse management software, spreadsheet applications.
Delivery Driver
Klaremont Ltd
London
2017.01 - 2017.06
- Driving vehicles on schedules routes to pick up and deliver goods and making deliveries to business premises.
- Planned and directed routes to ensure timely and secure delivery of customer merchandise.
- Scheduling delivery times and obtaining customer signatures on delivery documentation.
- Delivered friendly and professional service to customers while manually lifting and transporting goods from vehicle to premises.
- Maintaining delivery vehicles and ensuring security and safety of all loads carried.
- Driving in heavy traffic, obeying all traffic laws and regulations and reporting any delays/traffic situations to Supervisors/Managers.
- Conducted vehicle inspections and reported mechanical issues to maintain safety and compliance.
Education
Bachelor's degree - Criminology and Criminal Justice
University of Gloucestershire
London 2023.09 - 2024.09
HND BTEC Level 5 - Public Services (Crime and Criminal Justice)
David Game College
London 2021.09 - 2023.07
Scottish Higher - Technology of Grain Storage, Grain Processing and Fodder (Technician-Technologist)
Vocational School of Grain Processing "Prof. PhD Asen Zlatarov"
Ruse 1995.09 - 1999.06
Skills
- Fleet management
- Logistics planning
- Shipping operations
- Inventory management
- Service excellence
- Attention to detail
- Communication skills
- Leadership skills
Certification
- ACT (Action Counter Terrorism) Certificate of Completion
- Full UK Driving Licence November 1999 to Present
- Working towards Category C+E (HGV Class 1) licence Theory and CPC completed, practical training in progress
Personal Details
- Driver's License: Cars
- Eligible to work in the UK: Yes
- Highest Level of Education: Bachelor's
- Industry: Automotive, Customer Service, Hospitality & Tourism, Transportation Services
- Total years of experience: 20
Additional information
- Strong experience in logistics, warehousing, and transport operations
- Experienced team leader in fast-paced environments
- Highly organised with strong attention to detail
- Available for transport, warehouse, or logistics roles
Timeline
Transport/Warehouse Manager
KFSD Ltd
2024.06 - 2026.06
Bachelor's degree - Criminology and Criminal Justice
University of Gloucestershire
2023.09 - 2024.09
HND BTEC Level 5 - Public Services (Crime and Criminal Justice)
David Game College
2021.09 - 2023.07
Manager
Dec Logistics Ltd
2021.06 - 2024.06
Transport/Warehouse Manager
KFSD Ltd
2020.06 - 2021.03
Transport/Warehouse Manager
Klaremont Ltd
2017.12 - 2020.06
Warehouse Supervisor
Klaremont Ltd
2017.06 - 2017.12
Delivery Driver
Klaremont Ltd
2017.01 - 2017.06
Scottish Higher - Technology of Grain Storage, Grain Processing and Fodder (Technician-Technologist)
Vocational School of Grain Processing "Prof. PhD Asen Zlatarov"
1995.09 - 1999.06