Summary
Overview
Work history
Education
Skills
References
Timeline
Generic
Demi-lee Murray

Demi-lee Murray

Stockport,England

Summary

A versatile professional with proven expertise in team supervision and leadership, known for punctuality and exceptional time management.

10 year service at my previous company - demonstrating my outstanding loyalty and trust. Known for my positive attitude and motivation, excelling in building and maintaining strong workplace relationships.

Adaptable to new challenges with a willingness to learn, showcasing tolerance and patience across various roles and departments.

Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Overview

12
12
years of professional experience

Work history

Team leader/Floor Manager/Compliance/Sales Advisor

Project solar U.K.
Stockport, England
11.2015 - 05.2025
  • Worked my way up through the company during my 10 year service, learning many new responsibilities and skills within each role
  • Built strong trusted relationships and adapted to many changes showing my loyalty and commitment to my role
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency
  • Fostered positive employee relationships through communication, training, coaching and rewards
  • Personally designed training material for new starters to follow the roll accordingly
  • Empowered and motivated staff to create a positive atmosphere & boost moral
  • Conducted regular performance reviews to identify areas of improvement for each team member
  • Coordinated daily tasks, ensuring smooth workflow within the team
  • Upskilled team members by planning and delivering training workshops.
  • Liaised with other teams to build strong communication

RTA Advisor

.
Cheadle
01.2015 - 10.2015
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Increased customer satisfaction by resolving issues.

O2 Sales Advisor

Convergys
Stockport
08.2014 - 12.2014
  • Facilitated smooth checkout process, enhancing customer satisfaction levels.
  • Boosted brand reputation with demonstration of product knowledge.
  • Provided comprehensive after-sales support, ensuring customer satisfaction.
  • Increased sales through effective negotiation and persuasion techniques.
  • Suggested suitable products to customers for enhanced shopping experience.
  • Provided customers with price information and handled financial transactions.

Cashier

Halfords (part time)
Stockport
05.2013 - 01.2014

I took on this job part time during my time at college.


  • Packaged customer items carefully, ensuing merchandise safety.
  • Enhanced customer satisfaction by promptly addressing issues and concerns.
  • Took initiative in restocking shelves during downtime, enhancing product availability.
  • Greeted each customer warmly, creating a friendly shopping environment.
  • Handled returns and exchanges following company policies, resulting in satisfied customers.
  • Demonstrated patience while dealing with difficult customers, maintaining professionalism.
  • Identified counterfeit notes whilst handling cash, ensuring financial security.
  • Assisted customers with finding items, completing exchanges and obtaining refunds.

Education

United Kingdom - Health & social care

Marple college

Skills

  • Team supervision & leadership proficiency
  • Punctuality, time keeping & attendance
  • Very versatile (worked within many different departments/roles within my last company)
  • Upbeat, motivated and positive
  • Willing to learn and adapt to new challenges
  • Great at creating, building and maintaining relationships within work
  • Tolerance and patience

References

References available upon request.

Timeline

Team leader/Floor Manager/Compliance/Sales Advisor

Project solar U.K.
11.2015 - 05.2025

RTA Advisor

.
01.2015 - 10.2015

O2 Sales Advisor

Convergys
08.2014 - 12.2014

Cashier

Halfords (part time)
05.2013 - 01.2014

United Kingdom - Health & social care

Marple college
Demi-lee Murray