Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Neil Radburn

Wardon worcester,Worcestershire

Summary

Organised Team Leader with 5 years of experience. Builds positive rapport, inspires trust and guides teams to achieve organisational goals. Strong facilitator, trainer and mentor.

Driven and adaptable, with knack for leadership and communication. Demonstrates strong problem-solving abilities and talent for conflict resolution. Committed to fostering team success and achieving organisational goals in a supervisory role.

Overview

10
10
years of professional experience
5
5
years of post-secondary education

Work history

Shop floor team leader

SPX cooling
Worcester, Worcestershire
03.2022 - Current
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Consistently arrived at work on time and ready to start immediately.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Increased customer satisfaction by resolving issues.
  • Improved efficiency and productivity by acquiring new skills.
  • Completed duties to deliver on targets with accuracy and efficiency.
  • Displayed energy and enthusiasm in fast-paced environment.
  • Completed customer orders with speed and accuracy.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
  • Encouraged open communication, fostering a positive work culture.
  • Reduced staff turnover with an effective motivation strategy.
  • Resolved conflicts effectively, promoting harmony within the workforce.
  • Monitored daily operations whilst reducing operational cost significantly.
  • Implemented new working methods which improved overall efficiency of the team operations.
  • Increased team cohesion by implementing regular feedback sessions.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Coached team members through new or difficult workflows.
  • Delegated tasks to make best use of individuals' skills.
  • Supported team to overcome new challenges by forecasting knowledge and skills gaps.
  • Followed opening, closing and shift changeover procedures for seamless operations.
  • Led shifts and motivated team to drive sales.

Window installer

Self employed
Worcester, Worcestershire
01.2021 - 03.2022
  • Demonstrated excellent customer care skills by addressing customer queries promptly and courteously.
  • Installed a variety of windows to meet customised client requirements.
  • Collaborated effectively with other tradesmen to ensure coordinated work schedules that minimised delays in project completions.
  • Participated in team meetings regularly; contributed ideas for improving efficiency in operations.
  • Measured spaces accurately for new window installations; prevented costly mistakes or reworks due to incorrect measurements.
  • Conducted inspections post-installation, guaranteed quality assurance of the project completed.
  • Removed old windows carefully to avoid damage to property structure, maintained professional integrity at all times.
  • Ensured safety whilst working on high-rise buildings for window installations.
  • Assisted colleagues with heavy lifting tasks; ensured smooth workflow on-site.
  • Achieved timely completion of projects with meticulous planning and execution.
  • Utilised hand and power tools proficiently for precise window installations.
  • Followed strict health and safety guidelines whilst working at heights or using hazardous equipment resulting in zero accidents on site.
  • Performed routine maintenance checks on tools and equipment, ensured optimal performance during work.
  • Assisted with loading and unloading of materials from delivery trucks; facilitated smooth operations on site.
  • Consulted with clients about their preferences for window style, size, and materials used; provided tailored solutions according to their needs.
  • Cleaned up worksite thoroughly after each job completion; left properties looking neat and presentable.
  • Maintained cleanliness during and after work, ensuring minimal disruption to homeowners.
  • Enhanced customer satisfaction by providing efficient window installation service.
  • Installed various window and door types in customers' homes to desired specifications.
  • Removed old windows and doors for renovation work.
  • Cleared leftover materials after work completion for safe disposal.
  • Removed old materials and installed new products during preventative maintenance duties.
  • Fitted weatherboards, UPVC and aluminium sealant around windows and doors for weatherproofing.
  • Took measurements for new fittings to fit doors and windows properly.
  • Loaded and unloaded materials from vehicles onto work site.
  • Fixed single, double an triple glazed windows and glass doors in new construction sites.
  • Carried out minor joinery and repaired plasterwork during renovations.
  • Answered questions and addressed concerns to provide remarkable customer experience.
  • Added trims and special finishes to enhance aesthetic appearance.

Grounds maintenance operative

Carrick sports
UK, UK
01.2020 - 01.2021
  • Adhered to health and safety regulations when using power tools, protecting self and others from harm.
  • Painted fences to enhance the visual appeal of property.
  • Cleaned external areas of buildings, contributing to overall aesthetic appeal of premises.
  • Ensured safety during operations with proper use of machinery and tools.

Supervisor leader

Vandemoortele
Worcester, Worcestershire
04.2015 - 01.2020
  • Managed shift schedules to ensure optimal staffing levels at all times.
  • Organised weekly briefings and debriefings to keep staff informed about ongoing projects or changes in procedure.
  • Fostered growth and development within the team by encouraging continuous learning opportunities.
  • Delegated tasks effectively, maximising individual strengths within the team.
  • Improved customer satisfaction rates by promptly addressing and resolving concerns.
  • Served as an approachable point of contact for staff queries or issues, promoting open dialogue within the team.
  • Ensured compliance with industry regulations through diligent oversight of operations.
  • Coordinated team meetings to foster a sense of unity and shared purpose amongst staff members.
  • Resolved conflicts between team members swiftly and professionally, maintaining a positive working atmosphere.
  • Upheld company policies consistently whilst managing staff, fostering a culture of respect and accountability among employees.
  • Assisted management in strategic planning sessions, contributing valuable input towards company objectives.

Education

GCSEs - GCSE's

Elgar high school
Worcester, Worcestershire
09.1995 - 07.2000

Skills

  • Delegation mastery
  • Knowledge sharing
  • Policy implementation and enforcement
  • Process improvement understanding
  • Goal setting expertise
  • Constructive criticism
  • Communication excellence
  • Decision-Making autonomy
  • Leadership proficiency
  • Tolerance and patience
  • Decisive decision-making
  • Risk assessment knowledge
  • Crisis handling acumen
  • Stock management
  • Training and Development
  • Hiring and firing
  • GDPR compliance monitoring
  • Disciplinary procedures
  • Team supervision
  • Task delegation

Affiliations

  • I play football for a local team every Sunday and enjoy riding my bike. I have two teenage sons who I see on a regular basis.

Timeline

Shop floor team leader

SPX cooling
03.2022 - Current

Window installer

Self employed
01.2021 - 03.2022

Grounds maintenance operative

Carrick sports
01.2020 - 01.2021

Supervisor leader

Vandemoortele
04.2015 - 01.2020

GCSEs - GCSE's

Elgar high school
09.1995 - 07.2000

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Neil Radburn