Deme Karayianni

LCA,Cyprus

Summary

Confident, expressive and adaptable are key skills I have picked up throughout my career so far through various client facing roles and working within a retail environment. Working for Swarovski I have acquired strong customer service and communication skills as well attention to detail for customer requests and stock take. Personal and professional development is at the heart of everything I do from content creation in my spare time to taking on learning opportunities and extra workload in my current role at TibiGlobe.

Overview

2026

years of professional experience

Work history

Back Office / Administrative Officer

TibiGlobe FX

2025 - 2026.02

Managing the client onboarding process through collecting client information and conducting KYC Verification checks.
Reviewing our CRM system to ensure all information is accurate and up to date for our clients
Collaborating with agents to ensure client queries are handled and follow up meetings are booked in the calendar
Maintaining organised records and mail inboxes to ensure smooth administrative workflows and operational efficiencies

Retail Assistant

Swarovski

2023 - 2025

Delivering excellent customer service through assisting customers with any queries they have with a warm smile.
Preparing and presenting end of day reports and sales to the manager for review and improvements. These reports involved stock controls, cash deposits and sales delivered.
Promoting the brands products and helping deliver on promotional campaigns during holiday periods
Training and running induction sessions for new team members joining the store. Also providing feedback and assistance on how to improve the training for future hires.
Working in a high paced retail environment and demonstrating a high level of responsibility with opening and closing the store when the manager was not present.

Personal Assistant

Married in Cyprus

2021 - 2024

Managing the schedule, client communications and diary for the CEO of Married in Cyprus.
Responsible for back office duties such as document preparation, file management and travel arrangements
Handling email bookings and phone calls for the CEO to ensure smooth daily operations and a seamless experience.

Education

MakeUp Artist

Makeup School Roulla Tsaliki

Greece

/2018 - /2020

Skills

Communication and organisation
Document management
Management of CRM systems
Attention to detail

Written and spoken fluency in Greek and English
Data entry and accuracy
Microsoft Office Suite, Canva and Excel

Hobbies and Interests

Reading non-fiction, Content Creation, Photography and Video Editing, Djing and Music enthusiast, Fashion, Accessories and Personal Styling

Timeline