Riad DEGAICHIA
London,United Kingdom
Summary
Multilingual professional with 3+ years’ experience in customer service and sales, with professional working proficiency in English, fluent in French and Arabic, and intermediate Spanish. Currently in London completing postgraduate studies and seeking part-time work, available evenings and weekends.
Overview
4
4
years of professional experience
Work history
Back Office Trade Officer
Natixis
Algiers, Algiers Province
2023.03 - 2023.05
- Processed and verified trade transactions in compliance with banking regulations.
- Ensured accurate documentation and timely execution of financial operations.
- Collaborated with front-office teams to resolve discrepancies.
- Maintained detailed records and supported daily operational reporting.
Customer service advisor
GIG Algeria
Algiers, Algiers Province
2022.08 - 2023.03
- Processed insurance policy subscriptions for multiple branches.
- Maintained strong customer relationships and provided guidance on pricing.
- Prepared monthly reports and handled claims documentation.
- Ensured proper filing and compliance with insurance policies.
- Collaborated with colleagues to resolve customer issues efficiently.
Cashier
Piové
Algiers, Algiers Province
2020.10 - 2021.07
- Assisted customers with payments and issued invoices.
- Managed cash register operations, including cash balancing.
- Handled customer requests and coordinated with suppliers.
- Maintained store cleanliness and organisation.
Sales advisor
KIABI
Algiers, Algiers Province
2019.05 - 2019.08
- Assisted customers in product selection and provided recommendations.
- Managed stock replenishment and verified displayed prices.
- Ensured attractive and compliant store displays.
Education
Master of Business Management - Business Management
University of Hull London Study Centre
London, United Kingdom 2025.09 -
Diploma of Higher Education - Business and Social Sciences
University of Strathclyde
Glasgow, United Kingdom 2025.03 - 2025.08
Master of Marketing Management - Marketing Management
INSIM
Algiers, Algeria 2019.09 - 2021.05
Bachelor of Business Administration - Business Administration
INSIM
Algiers, Algeria 2014.09 - 2017.06
Skills
- Customer service and communication
- Teamwork and collaboration
- Time management and organisation
- Problem solving and adaptability
- Cash handling and basic numeracy
- Multilingual communication (French, Arabic, English, Spanish intermediate)
- Sales and marketing awareness
- Reliability and strong work ethic
Languages
English
Upper intermediate
French
Native
Arabic
Native
Spanish
Intermediate
Affiliations
Enjoy travelling and discovering new cultures, which has strengthened my adaptability and communication skills. Passionate about hiking and fitness, which help me maintain discipline and perseverance. Interested in cinema as a way to explore creativity and cultural perspectives. I also enjoy reading about business and personal development to expand my knowledge.
Timeline
Master of Business Management - Business Management
University of Hull London Study Centre
2025.09 -
Diploma of Higher Education - Business and Social Sciences
University of Strathclyde
2025.03 - 2025.08
Back Office Trade Officer
Natixis
2023.03 - 2023.05
Customer service advisor
GIG Algeria
2022.08 - 2023.03
Cashier
Piové
2020.10 - 2021.07
Master of Marketing Management - Marketing Management
INSIM
2019.09 - 2021.05
Sales advisor
KIABI
2019.05 - 2019.08
Bachelor of Business Administration - Business Administration
INSIM
2014.09 - 2017.06