Summary
Overview
Work history
Education
Skills
Websites
Languages
Affiliations
Timeline
Generic

Riad DEGAICHIA

London,United Kingdom

Summary

Multilingual professional with 3+ years’ experience in customer service and sales, with professional working proficiency in English, fluent in French and Arabic, and intermediate Spanish. Currently in London completing postgraduate studies and seeking part-time work, available evenings and weekends.

Overview

4
4
years of professional experience

Work history

Back Office Trade Officer

Natixis
Algiers, Algiers Province
03.2023 - 05.2023
  • Processed and verified trade transactions in compliance with banking regulations.
  • Ensured accurate documentation and timely execution of financial operations.
  • Collaborated with front-office teams to resolve discrepancies.
  • Maintained detailed records and supported daily operational reporting.

Customer service advisor

GIG Algeria
Algiers, Algiers Province
08.2022 - 03.2023
  • Processed insurance policy subscriptions for multiple branches.
  • Maintained strong customer relationships and provided guidance on pricing.
  • Prepared monthly reports and handled claims documentation.
  • Ensured proper filing and compliance with insurance policies.
  • Collaborated with colleagues to resolve customer issues efficiently.

Cashier

Piové
Algiers, Algiers Province
10.2020 - 07.2021
  • Assisted customers with payments and issued invoices.
  • Managed cash register operations, including cash balancing.
  • Handled customer requests and coordinated with suppliers.
  • Maintained store cleanliness and organisation.

Sales advisor

KIABI
Algiers, Algiers Province
05.2019 - 08.2019
  • Assisted customers in product selection and provided recommendations.
  • Managed stock replenishment and verified displayed prices.
  • Ensured attractive and compliant store displays.

Education

Master of Business Management - Business Management

University of Hull London Study Centre
London, United Kingdom
09.2025 -

Diploma of Higher Education - Business and Social Sciences

University of Strathclyde
Glasgow, United Kingdom
03.2025 - 08.2025

Master of Marketing Management - Marketing Management

INSIM
Algiers, Algeria
09.2019 - 05.2021

Bachelor of Business Administration - Business Administration

INSIM
Algiers, Algeria
09.2014 - 06.2017

Skills

  • Customer service and communication
  • Teamwork and collaboration
  • Time management and organisation
  • Problem solving and adaptability
  • Cash handling and basic numeracy
  • Multilingual communication (French, Arabic, English, Spanish intermediate)
  • Sales and marketing awareness
  • Reliability and strong work ethic

Languages

English
Upper intermediate
French
Native
Arabic
Native
Spanish
Intermediate

Affiliations

Enjoy travelling and discovering new cultures, which has strengthened my adaptability and communication skills. Passionate about hiking and fitness, which help me maintain discipline and perseverance. Interested in cinema as a way to explore creativity and cultural perspectives. I also enjoy reading about business and personal development to expand my knowledge.

Timeline

Master of Business Management - Business Management

University of Hull London Study Centre
09.2025 -

Diploma of Higher Education - Business and Social Sciences

University of Strathclyde
03.2025 - 08.2025

Back Office Trade Officer

Natixis
03.2023 - 05.2023

Customer service advisor

GIG Algeria
08.2022 - 03.2023

Cashier

Piové
10.2020 - 07.2021

Master of Marketing Management - Marketing Management

INSIM
09.2019 - 05.2021

Sales advisor

KIABI
05.2019 - 08.2019

Bachelor of Business Administration - Business Administration

INSIM
09.2014 - 06.2017

Similar Profiles

Create profile
Riad DEGAICHIA