Summary
Overview
Work History
Education
Skills
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Certification
Affiliations
References
Timeline
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Delvin Mason

London,United Kingdom

Summary

I am a seasoned administrative professional with a strong background in clerical work, accounting procedures, and records management. I am positive, dependable, and work well in a team, bringing an analytical and adaptable approach to solving both routine and complex problems. I thrive in fast-paced environments, managing multiple tasks simultaneously while maintaining a focus on achieving objectives. With extensive experience in operational coordination and support, I am well-versed in handling confidentialinformation and meeting ambitious targets. Having recently moved to the UK, I am available to start work immediately and eager to take on a challenging role where I can make a meaningful impact.

Overview

17
17
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work History

National Project Assistant- Grenada

UNDP EnGenDER Project
Grenada W.I
03.2021 - 08.2024
  • Support the Project Management unit with the following: provide technical support, including assistance to follow up on procurement processes, logistics, monitoring, and full project implementation.
  • Provide technical advisory services to ensure that delivery to clients and beneficiaries meets UNDP quality standards, and is progressing towards intended outcomes (relating to the Results Framework of the project).
  • Assisted the project in utilising over $450,000 USD towards the successful completion of activities that promote climate change action, disaster risk recovery, gender mainstreaming, and equality in Grenada.
  • Support the identification, formulation, development, and monitoring of all EnGenDER activities, in close collaboration with the EnGenDER Monitoring and Evaluation Specialist located in Barbados.
  • Facilitate consultation with local stakeholders, partners, and other consultants, and support the coordination with other Implementing Partners, such as UN Women, CDEMA, and relevant ministries.
  • Report to the supervisor on a regular basis, providing a clear overview of the activities completed, challenges and shortfalls, as well as effective alternative solutions. This includes the completion of a monthly report.
  • Facilitate close coordination with the relevant government counterparts in Grenada, the EnGenDER Project Management Unit, for the development and execution of assigned tasks, and planned activities.
  • Support event planning (physical and/or virtual) for project-related workshops and meetings.

Sortation Associate

Amazon Warehouse
Wembley, Brent
10.2023 - 01.2024
  • Unload, lift and relocate products
  • Scan, sort and divert packages containing the full range of Amazon's products
  • Moved products using machines, like power pallets
  • Worked indoors and outdoors in the yard ensuring safe operations for the team and our delivery partners.

Community Liaison Advisor

UNDP/GEF/Government of Grenada- Ridge to Reef Project
Grenada W.I
08.2019 - 02.2021
  • Support the Project Coordinator with: Procurement activities for consultancy and non-consultant services including preparing terms of reference, requests for proposals, evaluation reports and contract documents
  • Preparing financial reports and other project documents e.g FACE and ICE forms
  • Plan and co-ordinate environmental awareness campaigns in the local community, including through schools and local NGOs, such as farmers associations
  • Providing additional support with other UNDP projects such as Engender's Covid-19 Response Project
  • Monitoring Project Activity: Review current events and identify items of interest to the Project Coordinator
  • Ensure that project objectives and plans are communicated to the people who are involved in the activity.

Customer Account Manager

Cable & Wireless Business (Flow Grenada)
Grenada W.I
02.2019 - 07.2019
  • Provided technical recommendations to stakeholders on ways to improve their services.
  • Assisted in building reports to assist the sales team with tracking data from clients, e.g. feedback/recommendations on products and services.
  • Partnership Management: Built and maintained strong, long-lasting relationships with stakeholders to promote new services and products.
  • Operated as the lead point of contact for all matters specific to a client's account.

Co-Event Manager

Unforgettable Trends (Event Planning Business)
Grenada W.I
09.2016 - 12.2018
  • Planned and coordinated all logistics involved in hosting an event, such as booking the facility, catering, and entertainment.
  • Conducted pre- and post-event evaluations and provided feedback to the relevant stakeholders, such as investors and sponsors.
  • Hired temporary event staff based on budgets, event size and specialised skills required.
  • Coordinated with vendors for seamless execution of services.
  • Managed event logistics, ensuring smooth running of multiple events.

Supervisor, Operations Manager and Process Manager

Clear Harbor Inc
Grenada W.I
01.2008 - 01.2016
  • Reviewed KPIs with a dedicated team member
  • Built reports to track employees' development
  • Maintained timekeeping and personnel records
  • Set goals for performance and deadlines in ways that comply with company's plan, vision and communicate them to subordinates
  • Analyzed operating data and statistics to identify opportunities, developed action plans and implement process improvements
  • Meet with key stakeholders to provide weekly updates on the state of the business
  • Relationship Management: Hosted capacity building sessions with employees and management to assist in professional development
  • Recommended innovative business and technical solutions to improve operational effectiveness
  • Communicated information on behalf of upper management to employees and vice versa
  • Fostered a spirit of teamwork and unity among department members that allows for expeditious conflict resolution, and the appreciation of diversity as well as cohesiveness, support, and working effectively together to enable each employee and the department to succeed
  • Monitoring Business Activities: Prepared and submitted performance reports
  • Maintained process related reports for management and clients
  • Managed a team solely responsible for process assessments and data entry
  • Identified challenges by analyzing metrics
  • Developed and implement process solutions to improve operational efficiency.

Education

GCSEs - Social Studies, English, Principle of Business, Information Technology, Mathematics, Biology

Bates Memorial High School
Sangre Grande, Trinidad & Tobago
11.2004 - 07.2006

Skills

  • Proficiency in Microsoft Word, Excel, and PowerPoint
  • Proven ability to conceptualise, design, and implement information campaigns
  • Excellent interpersonal skills and ability to establish and maintain effective working relationships, with respect for diversity and gender awareness
  • Good communication and analytical skills with the ability to rapidly analyse and integrate diverse information from varied sources
  • Display discretion and sound judgement when relating to complex, or sensitive, issues
  • Proven ability to work with tight deadlines, and handle multiple concurrent activities
  • Stakeholder engagement
  • Project lifecycle understanding
  • Procurement strategy planning
  • Vendor management
  • Decision-Making capabilities
  • Contract administration
  • Excel proficiency
  • Project status briefings

Certification

Google Foundations of Project Management Certification

Affiliations

  • Beekeeping
  • Fitness activities
  • Traveling
  • Kayaking

References

References available upon request.

Timeline

Sortation Associate

Amazon Warehouse
10.2023 - 01.2024

National Project Assistant- Grenada

UNDP EnGenDER Project
03.2021 - 08.2024

Community Liaison Advisor

UNDP/GEF/Government of Grenada- Ridge to Reef Project
08.2019 - 02.2021

Customer Account Manager

Cable & Wireless Business (Flow Grenada)
02.2019 - 07.2019

Co-Event Manager

Unforgettable Trends (Event Planning Business)
09.2016 - 12.2018

Supervisor, Operations Manager and Process Manager

Clear Harbor Inc
01.2008 - 01.2016

GCSEs - Social Studies, English, Principle of Business, Information Technology, Mathematics, Biology

Bates Memorial High School
11.2004 - 07.2006

Google Foundations of Project Management Certification

Delvin Mason